We had a large wedding party book mutiple rooms for the weekend. The staff at Mitchell's was so helpful and friendly, our rooms were very clean and comfortable. We especially enjoyed the large outdoor pavilion and fireplace. Great place for a family reunion!

Our First time to Highlands, found this place and was Surprised how clean and friendly the owners and staff were. The room was very nice . Can't go wrong with this place . Very close to Main Street. Biker Friendly !!!!!! We will be back

I've stayed at Mitchell's many times over the last 10 years. Never a bad experience. Ginger and Natalie take great care of all guests. You can spend more (a lot more) on accommodations in Highlands; but if you're out doing 'stuff" all day, and dining out at night....why would you spend more? Thanks for a great, value-added, option in Highlands... More

We stayed here without knowing anything about this place and were so happy that we found it. The people were incredible. Ginger was so nice and accommodating when we checked in and Natalie was wonderful when we were leaving. We are definitely planning to come back and stay for a few days. It's nice to find a family-owned place where... More

Spent one night for a wedding in Highlands. Unfortunately it rained and rained, but our hotel experience was very SUNNY! We were supposed to arrive at the wedding at 4:00, but the check-in time for the hotel is at 4:00, and we had to travel to get there. I was worried that we would not have enough time to get... More

Spent three pleasant days here recently. Had an upstairs room In the lodge, where all rooms in the two story structure appeared similar. The room was large, with rustic but tasteful post and rung furnishings. The bed was very comfortable, with lots of pillows, including a thin one as I prefer. There is a gas log fireplace (gas flow is... More

I booked based upon reviews and a phone call. They were extraordinarily helpful. We booked the cabin by the pond and loved it - two bedrooms and bathrooms, kitchen, dining room, living room and deck. The staff were amazing. It could not have been a better getaway for us after a busy week and preparing for two even more busy... More

I consider this business to engage in unethical business policy. I recently cancelled a room reservation months from now and was charged a $42.50 cancellation fee. I recommend NOT doing business with anyone that has a policy such as this.

We were so happy to find this little treat in Highlands. After being detoured from heading to Gatlinburg this was a welcome surprise! The awesome staff (Ginger, Natalie & Cindy) was so kind and thoughtful. They really made our stay so great and treated us like old friends. :) The place was perfect for our family of four. The cabins... More