I don't know where to begin....room smelled, holes in walls, bathroom fixtures held up by bungee cords, only changed bedding once in week and it was dirty when we got there....never gave us shampoo until the last night...there wasn't an ice machine in the whole place that worked, all broken.....jacked the rates up on us (they are lower now, just... more

Staff was unkempt and rude! Room was dirty! One bed did not have a pillow case on the pillow. We had to ask for it. Asked for an extra blanket and got one that you could read a newspaper through. Only had two towels for 4 guests! One bed had leaf and grass debris between the sheets! Apparently it had... more

we were well pleased with the Best Western Hotel in Kannapolis, NC. The staff were very nice and helpful, they tried to make you feel at home. The accomodations were great and the location of the hotel was centered in the middle of all the cities and places we wanted to visit. I recommend this hotel to everyone who might... more