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All 12 Matthews hotels

Hampton Inn Charlotte / Matthews

2.5 of 5
9615 Independence Pointe Pkwy, Matthews, NC 28105
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Hampton Inn Charlotte / Matthews
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Ranked #2 of 12 hotels in Matthews
Most recent review
4 of 5 stars Reviewed 17 June 2013
ramius44 Jacksonville, Florida
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75 reviews from our community

    Trip type
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Jacksonville, Florida
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

A comfortable stay in Matthews, NC. We stayed in a room with two queen beds. We preferred a king bed with a microwave, but no rooms were available. The staff was helpful and the room was pretty nice. The breakfast was good, pretty standard for Hampton Inn. Please note that there is not a typical hot buffet at this hotel.... More

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Brooksville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 June 2013

Old Hampton inn, needs updating, not the standard breakfast " no hot food except microwaving prepackaged breakfast sandwiches. some county ordnance not allowing hot food. rooms small due to old property.

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
14 June 2013

Thank you for your review of the Hampton Inn Matthews through the Tripadvisor website. Your feedback is essential to ensuring that future guests have a clean and comfortable stay each visit to our hotel. Thank you again for your patronage and review to help our operation improve for our future guests. Please make sure to stay with us on your... More

Nashville, United States
1 review
5 of 5 stars Reviewed 20 May 2013

I have stayed at this hotel many times. The staff is very helpful, the lobby is updated and convenient. The rooms are very nice and always clean. If a business traveler and need to send samples in advance, you can depend on this staff to hold the samples for you until you arrive.

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
22 May 2013

We are excited that you enjoy staying at the Hampton Inn Charlotte/Matthews! We understand the demands that today's business travelers must endure when working on the road. I know the entire staff will be excited to hear that they have suceeded in their mission of providing superior customer service to every guest. We can't wait to see you on your... More

A TripAdvisor Member
5 of 5 stars Reviewed 14 May 2013

Easy access to highways. Room clean, WiFi, plenty of linens, bed was excellent as were the linens/pillows. Beverages & sandwiches (free) in the lounge-excellent. Breakfast offered in the lounge-excellent: variety, service, plentiful. Check in & out efficient. Plentiful restaurant options near the hotel.

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
29 May 2013

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued business travelers. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Your responses... More

Garner, United States
1 review
4 of 5 stars Reviewed 8 May 2013

I have a church trip to the Pineville area. The Hotel meet all my expectations. The staff was knowledgable about the area, and was helpful regarding directions. I would not have any problems recommending this facility to anyone traveling in the area.

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
15 May 2013

We really appreciate you taking the time to review the Hampton Inn Matthews on Tripadvisor. We were happy to hear that things went well on your visit to our hotel. Your recommendation will go a long way to help other potential guests to see how important guest satisfaction is to our entire team. Please keep us in mind of future... More

A TripAdvisor Member
4 of 5 stars Reviewed 7 May 2013

This hotel is very nice from the staff to the rooms. Some things need updating, but nothing major. Breakfast in the morning is a good, but Nikki at happy hour is the best. After a rough day at work, she can change that around and make it a good day. Thanks Nikki.

Review collected in partnership with Hampton

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
15 May 2013

Thank you for your review of our hotel through Tripadvisor. We know how challenging your days can be when you are working on the road. We really appreciate the kind comments and I will ensure that Nikki is recognized for her efforts. Know that you always have friends at the Hampton Inn Matthews who can't wait for your next visit! More

Pinehurst, North Carolina
1 review
5 of 5 stars Reviewed 5 May 2013

I have to say, this is the best hotel I stayed in I really enjoyed it so so so very much. My room was really Clean sheets was clean, everything to me was just great the receptionist Carly, and the breakfast attentant name Monique was awesome friendly and just awesome I would overall defintely recommand anyone to this hotel................... The... More

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carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
8 May 2013

Thank you so much for your wonderful response through Tripadvisor! It really made us happy to hear that you choose to stay at the Hampton Inn Charlotte/Matthews on such a special occasion. I will make sure that Carly and Monique are recognized for their positive attitudes and friendly demeanor. Having satisfied customers is the best marketing a hotel can do... More

Harrison, United States
1 review
5 of 5 stars Reviewed 5 May 2013

I definitely recommend staying at the Hampton in Charlotte, North Carolina. The staff is very friendly and helpful. Everything is clean and smells great. Great location for shopping with lots of good restaurants nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
15 May 2013

Thank you for taking the time to review the Hampton Inn Matthews on Tripadvisor. The staff was excited to hear you enjoyed your visit and that you found our location clean and convenient. Your recommendation and "thumbs up" approval will help us to secure more business opportunities in the future. Thank you from the entire team at the Hampton Inn... More

Augusta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 May 2013

Very close to shopping, had complimentary refreshments with wine between 6-7pm, soft beds, clean room (could use some updating compared to Hampton Inns in Winston Salem), and good breakfast in a.m. Felt safe in area.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
15 May 2013

Thank you for your wonderful review through Tripadvisor! Your feedback helps our team to ensure that we are focusing on what is important to our valued guests. From the sound of your review it appears you were pleased the hotel's location, cleanliness and service. Hearing responses such as yours is what we strive for. Guest loyalty is important to the... More

Raleigh, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2013

Great night sleep, room very clean, great locations plenty of resturants in walking distance, close to the HWY. I just would like to see a hot prepared breakfast instead of stick in the microwave breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this review
1 May 2013

Thank you for your review through Tripadvisor. Everyone at the hotel was excited to hear that you had a relaxing nights rest in our Cloud Nine bedding package. Feedback like yours really helps the staff to ensure we continue to take good care of our valued guests. The hotel has the selected breakfast items because the local health inspector will... More

 
 
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Matthews, NC
4.5 of 5 stars 61 Reviews
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Additional Information about Hampton Inn Charlotte / Matthews

Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Charlotte / Matthews Hotel
Hampton Inn Matthews
Matthews Hampton Inn
Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105
Phone Number:
Region: United States > North Carolina > Matthews
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Matthews
#2 Business Hotels in Matthews
Price Range: ££
Hotel Class:2.5 star (2.5*)
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