It's a value price hotel, so the beds aren't super deluxe, but average firmness. Additionally, our room was clean, bathroom spotless and Internet wifi strong. The staff was very accommodating. The breakfast provided was more than continental with make your own waffles, biscuits, sausage gravy, fresh fruit, yogurt, pastries and lots of hot coffee. The staff kept the breakfast area... More

First, NO ONE spoke to me at check in. The clerk was on the cell phone and after I signed the form. He just pointed to the elevator. Next, other people traveling with us arrived earlier at the hotel. It seems their policy is the keep all the air conditioning units OFF unless someone is staying in the room. Our... More

Just not what I come to expect from a Comfort Inn & Suites. The "Suites" in the name normally implies that the property is above average for a typical Comfort Inn. This place is just a bit threadbare for my taste. The straw that broke the camel's back was the speed of the WiFI connction: S---L---O---W . Just not a... More

Despite all the negative comments, four of us stayed here in two rooms and found it pretty good. Rooms were clean and smoke-free with clean towels, the aircon worked fairly quietly and the breakfast was fine too. There was a smell of smoke in the elevator but that was the only minor bad point. Price reasonable too.

I too found Peter to be very helpful. All of the staff that we came in contact with we're very courteous. We just checked out and have already recommended this hotel to other family members.

Stayed here twice in the Fall of 2011 for business (September and November). Thought things might improve the second stay......It was still a "No stay here again hotel". First trip, I asked for a room with no connecting door and they placed me in a room with a connecting door but promised me that nobody would be in the room... More

I checked in during the week when they weren't busy. Peter at the front desk was very friendly and helpful. My room was great! Upon checking out, I noticed that the staff was very professional in every way. To me this makes a big difference. I will definitely stay there again.

We are planning to travel through Morganton tomorrow and decided that would be our stopping point for the night, so I called to make a reservation at this Comfort Inn & Suites (without checking Trip Advisor- - big mistake!). The guy making reservations seemed helpful until I asked for a confirmation#. Then he got all snappy like I had asked... More

This place is ridiculous! Angel is suppose to be the GM. I had a wedding and had my guest stay at this hotel. My account was charged even though all of my rooms where either canceled or paid for. After numerous phone calls and emails Angel agreed to credit me back. Two months later still no credit to my credit... More