Dear birdie86509, Thank you for your positive feedback. We are delighted that you enjoyed your stay, our staff, and the Bistro. We also appreciate your use of the Park Here and Fly There service. We value your time in letting us know how well we are doing on a consistent basis. Sincerely, Jack Lucido, General Manager More

Dear HippoNC, Thank you for all your feedback on the arrival experience and amenities that you encountered at the Raleigh-Durham Airport Courtyard. We do apologize for situation that occurred during check in. We have educated all associates on how to communicate with certain situations during the check in process. We are very pleased to hear that the situation has been... More

Dear Kenneth M, Thank you for your response. We are thrilled that you were pleasantly surprised with our hotel. We pride ourselves in making sure that we have a clean property, relaxing lobby, and wide variety of selections in the Bistro. We apologize for the whirlpool being out of service, but there is good news! We will be using the... More

Dear Kenneth M, Thank you for your response. We are thrilled that you were pleasantly surprised with our hotel. We pride ourselves in making sure that we have a clean property, relaxing lobby, and wide variety of selections in the Bistro. We apologize for the whirlpool being out of service, but there is good news! We will be using the... More

Dear Steve DELIWEAR, Thank you for your review and compliment on our service, staff, and quiet rooms. We have an awesome staff and your comments will be shared with them. We are grateful that you decided to have your meeting at our hotel. We are also very pleased to have Starbucks Coffee, available 24 hours, as our preferred coffee of... More

Dear Rostokko, We appreciate your feedback and your kind words. We are disappointed that we were unable to satisfy your appetite with our Bistro choices. However, we are happy to report that our Bistro menu is reviewed quarterly and updated. We hope that you will return to give us another opportunity to please your palate. Thank you again! Sincerely, Jack... More

Dear Jean_Richert, Thank you for your review and staying with us during your business travel. The majority of our guests travel on business and we want to make sure their stay is gratifying. We love to hear from our guests, so please stop by and see me when you return. Your point of view is extremely valuable and I would... More

Dearbirdie86509, Thank you for your detailed response and positive comments! We work hard to provide excellent service to our valued guests and it’s refreshing to read a review like yours. We thank you for staying and hope to see you again! Sincerely, Jack Lucido, General Manager More

Dear SMR_2, Thank you for taking the time to write a review for our hotel. We are delighted that you were pleased with the lobby, the food, and the staff. We are in the process of upgrading our fitness room, so we hope that you’ll be thrilled by our new fitness area when you return. Hope to see you soon!... More