Dear Brian L, Thank you for your feedback. We appreciate your regular business during past stays in the area and apologize for the housekeeping problems you experienced. We have a new leadership team now in place and will make every effort to maintain a high standard for all of our guests so that they are 100% satisfied with their stay.... More

Dear Charles S, Thank you for your review. I'm glad to read that you had an excellent stay overall and found our staff friendly and helpful! I would like to apologize, however, for the issues you encountered with the airport shuttle and we appreciate your feedback; if you'd like to discuss that further, please get in touch with me at... More

Dear Glenn M, Thanks for taking the time to review our Hampton Inn. I'm so glad that our staff could help you out to find your lost item and will pass your comments on to recognize them. I hope you had a safe flight back as well. Thank you again and we look forward to seeing you the next time... More

Dear Steve R, I'm happy we were able to work everything out for you and that you were able to attend the manager's reception. Thank you for the review and kind words regarding our staff. We hope to see you again soon! David Amick eCommerce Manager Daly Seven, Inc More

Dear globetraipser, Thanks for your review and we appreciate your loyalty to Hilton! I'm happy to hear you found our location convenient and could get to your event easily as well as that our renovations were not a distraction during your stay. We are grateful for your other feedback as well and hope to see you again on your next... More

Dear bethune, Thank you for writing a review of our Hampton Inn. I'm glad to hear our manager was able to clear up your situation and that you enjoyed your stay with us. We look forward to seeing you the next time you're in town! David Amick eCommerce Manager Daly Seven, Inc More

Dear kstucker, Thanks for reviewing your stay with us - our "On the Go" breakfast bags are indeed a great option for those days when you don't have the time to sit and enjoy breakfast in our dining area. I'm also pleased to hear that you found our complimentary airport shuttle so convenient. We hope to see you again soon!... More

Dear HappyCamper4U, Thanks for taking the time to review our Hampton Inn. I'm glad that everything worked out and you were able to receive your backpack again quickly without trouble! I'm also happy to hear you enjoyed all of our other amenities. Thank you again and we can't wait to see you the next time you're in the Raleigh-Durham area!... More

Dear really_been_there, Thank you for reviewing our hotel - we're glad that we could provide the experience you've come to expect from Hampton and that you found our complimentary airport shuttle service so convenient. We do appreciate your other feedback and are currently working hard so we can show off our refreshed Perfect Mix lobby and breakfast areas soon. Thanks... More