The "new" building the desk clerk assigned us to could not have been new at all...maybe new to the Sheraton acquisition team is all we could figure,since the elevator was old enough to have dirty carpeting, as well as more than a few bumps and gouges and the pipe handrail at the entrance seemed to have been recently installed by... more

Last minute stay. Planned to laze by the pool before a function. OOPS, pool not open. roped off. Very little outdoor space to hang out. Hotel is still being renovated - so you may want to wait a month or two before staying here. Staff very nice. Newly renovated room was very nice, comfortable bed, flat screen tv. bedroom area... more

I've stayed at this hotel several times before and reading the reviews I was dubious about returning. The advantage to me, as a pilot, is the free airport shuttle. The hotel is OK, but quirky. We stayed on the 4 the floor (room 407), newly remodeled and poorly designed, but quite clean with a comfy bed and quiet. 3rd floor... more

This hotel needs many improvements. It should be shut down till they are made.The rooms have a bad smell in them, mold on the walls, a/c sounds like a train. This place needs to be rebuilt or change into a Days Inn. Very overprice for the charges and what you have to deal with. I will complain to the locak... more

I have stayed at this hotel a few times in the past. At one time, it was quite nice, back then, the best in New Bern. However, it has really gone downhill badly over the past 2 or 3 years. My last stay there will be my LAST stay there. Had to park 2 blocks from the hotel due to... more

I stayed here with my boyfriend and my parents stayed in a separate room. This hotel allows dogs in their separate building which is a nice feature (and the rooms are still nice). I did not notice mold or cracking wallpaper. The rooms are very large and so is the bed. The bed was very comfortable and the bathroom was... more

Just yuck. We recently spent two nights at this location for a meeting. All of this nastiness was in the best room on the Preferred Guests floor. I cannot begin to imagine what happens in the other parts of the hotel. The place needs a complete over haul. The wallpaper is peeling. The bathroom ceiling is growing mold. The carpet... more

* intermittent wireless and cable at night or in adverse weather * mold on the walls * mold under the glass in framed pictures * dust layer on the lamp shades * dirt and grime on the in-room air unit * stains on the sheers * blue goo on the drapes * rust on the ceiling in the bathroom *... more

This is not a luxury hotel, but this was a quite decent hotel. There are 2 features that make the Sheraton New Bern worthwhile, which are the outstanding view of the river and marina, and the location. The view is just amazing. You can watch the bridge turn, and boats come and go from the marina. As my boyfriend described... more