Upon checking into the motel just after midnight on 12-25-08, the night shift clerk informed me that I could smoke in the room but there would be a SMALL fee for cleaning (this is standard with most motels at $15). After just falling asleep at 2:30am, the night clerk woke me up banging on the door to drop off my... more

This place is not the cleanest of hotels. The staff is friendly and nice. I spent an entire month there and feel comfortable talking about it. The weight room is a joke. The pool is about the size of a home above ground mini pool. The "hot" breakfast has biscuits and gravy and cinnamon rolls everyday. It is conveniently located... more

My husband and I and our 3 kids stayed here 1 night during a visit to our hometown. The lady who checked us in was very nice. Since I'm a Priority Club member, I received a goody bag with snacks and a bottled water upon check-in. The room was very nice and clean. The beds were very soft. The kids... more

I usually stay at either this hotel or the Hampton Inn when in New Bern. Both are equally nice and this one is $20 a night less. It is the best deal on a 3 star property in New Bern. Staff is very nice. Rooms are reasonably large for a "nonsuite" hotel and have a microwave and fridge and most... more

We stayed at this hotel last month and it has been rennovated since the last time we stayed. It is also evident in the price that was increased approx $20 since our last stay a few years ago. It is one of the nicer hotels in New Bern that are not off the water. It is not a fancy hotel... more

Holiday inn Express has done many things right. I loved the mix and choice of firm/soft pillows, the flip-top toiletries bottles (no more fumbling with the caps with soapy hands), free wireless throughout the hotel, spacious rooms, small but functional gym etc. However, the hairdryer was not working and was absolutely filthy- greasy handle and strands of frizzy dark hair... more

This Holiday inn is the BEST one I've stayed in so far for travel. The whole experience was great; VERY clean, nicely decorated, alot of attention to detail -These people know what true service and hospitality is all about!! The internet service is excellent as well. Kudos to the ladies at the front desk; they go out of there way... more

We arrived at the hotel at 4:00 am and when i arrived they had my paper work and key all ready. The staff was very friendly and helpful. This was the cleanest hotel I ever seen. On Sat. morning I saw the maid scrubbing the floors bye the vending machines with a tooth brush. If you forget something they are... more

We had a disappointing experience at this hotel. We checked in after a 3 day ride across country with 3 small children. We awoke, looked out our window at the sparkling pool and got into our swim suits for a day of relaxing and letting the kids finally romp and play. We ran down only to find a pool closed... more