Please let me preface my review by saying what a great area the hotel is located in and also how neat the property looks upon driving up and even entering the lobby. The suites themselves were nicely appointed with everything being rather clean and decorative. Still, the BEDS are HORRENDOUS. We stayed in room 518 and oh my gosh...if you... more

On our way back home from the "Memorial Day" haul, we stayed a night at this property. We made a reservation for a one bedroom suite and because I am hilton Diamond member, we asked for an upgrade. It was promptly provided after telling us that it is a smoking room but hey, who doesn't want a two bedroom two... more

We have stayed here before, which is why we keep coming back. The front desk staff are helpful, knowledgable and friendly. The room was clean, quiet and comfortable and the breakfast bar is complete. Another excellent stay for us. I would recommend this hotel to anyone. more

This was our second stay at this hotel. The desk staff has been very friendly each visit. The staff in the breakfast area are nice and keep the foods hot and plentiful. The pool area is very nice. It had just rained and when it cleared we headed to the pool. There were not towels (brought in prior to rain?)... more

We were traveling with a senior traveling softball team. We stay in hotels at least once a month for this. This trip we had 11 rooms. Everyone loved our stay except for the noise of the AC unit. Ours quit working in our room & the hotel promptly changed it out. Free breakfast & dinner with wine & beer. Staff... more

Had an excellent experience during one night stay in 2 bedroom/2 bath suite. Great location to shop at Crabtree Mall - you could walk if you wanted. Good self-serve breakfast, and fried chicken, mashed potatoes, green beans, salad, and cookies for dinner! They have a different menu every night so you could check ahead if you wanted. Made it nice... more

The hotel staff was wonderful. Shilati and G. Yoon were the best. They were always helpful and always had a smile on their face. The hotel is down the street from the mall. They serve complimentary breakfast and dinner. The location is quiet and peaceful. more

The hotel was in a great location. Not the newest of Homewood Suites, but appeared in very good shape. Front desk clerk was not very friendly and they changed my rate at arrival. After driving 10 hours I really did not feeling like fighting or looking for a room elsewhere. Attitude by the clerk was take it or leave it.... more

I read the reviews before I travelled to the Homewood. I read that several people were very satisfied by the hotel. I was so pleasantly surprised at the quality of this hotel. The service at this hotel was some of the best I have received at the many Hilton properties I have stayed at. Rooms are finished to a good... more