Room good condition and the renovation package they chose is nice and sleek. AC ran all night and not up to par, (never cooled off). They were not replaced in the remodel. Also check before you unpack the tub diverter for the shower as it was not working and a 6am bath instead of shower is not the way to... more

I've stayed at this hotel many times over the last few years, I stay for business and for personal.....occasionally staying at the Homewood Suites behind the mall dependng on availability. In the winter this is the winner due to the inside pool, the quality of service and on site restaurant also makes it better than the Homewood. Today I was... more

We stayed in Raleigh in June while in town for a graduation. It is in a good location- right across the street from Crabtree Mall which has lots of restaurants. It's easy to get both to the airport and to downtown from this hotel. We found the service at the front desk to be outstanding- very efficient, friendly, and willing... more

It was my husband's birthday and I chose the Embassy Suites/Crabtree "American Idol" package for $114 per night. Note: the lowest price available was $109, but I decided the chance to win a trip to Hollywood was worth the extra five bucks, plus two Diet Cokes were supposed to be included in the package. How exciting is that? :) I... more

the hotel was fine but a bit noisey and like a busy motel really more

We stayed here one night. The room was great: clean and comfortable. The rooms must have been recently renovated because everything looked pretty new. TVs are flat screen lcds, countertops are granite. We liked having an additional vanity/sink in the bedroom. Manager's reception was fine, breakfast was ok--somethings better than others but it's better than a continental breakfast. Elevators were... more

Stayed at this hotel for a wedding. Overall, I think it was a nice stay. Of course, the manager's reception with free drinks was nice. Also, breakfast buffet with made to order eggs was included in price of room. Our suite had plenty of space for the two of us. It was spotless inside. Two flat-screen TV's were nice, but... more

This was an excellent experience from our initial contact with the hotel to our meeting's conclusion. Staff were knowledgeable, friendly and efficient in all aspects of our stay. The sleeping rooms were clean, spacious and fresh and all of our participants enjoyed their stay, participating in the Manager's Reception (a great relaxer prior to dinner) in the late afternoon and... more

First of all, the rooms were decent. They were pretty clean and the bathroom was clean too. But the TVs were old Zeniths made in the 90s. The quality was pretty bad. The breakfast was good, though, typical Embassy Suites great quality. But there were several problems: 1 There was a family reunion going on; I don't have a problem... more