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Embassy Suites Raleigh - Crabtree

3.5 of 5
4700 Creedmoor Road, Raleigh, NC 27612
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Embassy Suites Raleigh - Crabtree
Ranked #18 of 79 hotels in Raleigh
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180 reviews from our community

    Trip type
Traveller rating
    68
    63
    29
    17
    3
Date Rating
Collinsville, United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

It was a very good stay and a very beautiful hotel. The interior was gorgeous. I would definitely recommend to family and friends. I hope to be able to go back and stay again. The pool and all the amenties were wonderful, even if I didn't get a chance to use them all.

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Review collected in partnership with Embassy Suites Hotels

raleigh, United States
1 review
1 of 5 stars Reviewed 10 May 2013

The room smelled, the matress on day bed and bedroom was horrible, the hallways were noisy, the manager reception was cheap to say the least compared to other embassy suites I have stayed at, the quality of breakfast was poor, the sheets in room were not changed everyday, not enough towels, coffee machine in room did not work, coffe in... More

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chriscramarossa, Manager at Embassy Suites Raleigh - Crabtree, responded to this review
17 May 2013

Thank you for your review. I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry for all of the inconveniences you experienced during your time with us. Please call the hotel and ask for me during business hours so... More

Vancouver, Canada
Top Contributor
102 reviews 102 reviews
63 hotel reviews
Reviews in 53 cities Reviews in 53 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 9 May 2013

Located right across from a sizable mall. Really appreciate the shuttle service to/from airport but the drive is not short (12 miles or so) and there can be traffic. Free breakfast with made to order eggs/omelets. Huge rooms -- like a mini suite. Decent customer service. Lots of restaurants in walking distance (across street). Would stay again if location suited... More

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Hampton, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Very clean, rooms are large, breakfast is free and has a nice selection of things to choose from, eggs any way you want them, fruit, breads, cereal. Evening reception was nice also. 2 free drinks with cheese and crackers. Friendly staff. I will be going back to Raliegh and will be staying here.

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Review collected in partnership with Embassy Suites Hotels

Graham, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Loved the Manager's reception. room was large and and comfortable for 3 adults. All rooms face an interior atrium. Very Noisy! Sleeping area was in back and not quite so noisy as front 'lliving area'. we were on 5th floor but still heard lots of noise from the public areas (bar, restaurant, pool, wedding reception) on the ground floor. Children... More

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Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 May 2013 via mobile

As a Hilton Diamond member, I stay in my fair what of hotels, that being said the Embassy Suites here maintains the quality standards of Hilton, but appears to be aging and needs a remodel, especially the bathrooms. Every else was great from the mangers reception to the made to order breakfast omelets. Right next to mall with great food... More

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chriscramarossa, General Manager at Embassy Suites Raleigh - Crabtree, responded to this review
6 May 2013

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for the inconveniences you experienced during your stay. We will take your comments under consideration as we continually work to improve our guest experience. Your concerns have been addressed at our staff meeting and... More

Charlottesville, VA, United States
1 review
5 of 5 stars Reviewed 29 April 2013

Great place to stay during business. All the amenities to either stay in your room or explore the rest of the hotel. The complimentary reception every night was a nice perk. Plenty to explore nearby. Wonderful resturants nearby (Thai - Sawasdee and Greek - Agora Taverna) in addition to a mall right across the street.

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Review collected in partnership with Embassy Suites Hotels

Barberton, United States
1 review
3 of 5 stars Reviewed 29 April 2013

Rooms are beginning to show signs of wear and need some TLC. The lamp and clock plugs in the bedroom were being held in with tape - the TV reception in the bedroom was fuzzy and the desk chair had a hole in it. But the worst part of the stay was the elevator - it was ridiculously slow. Staff... More

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Review collected in partnership with Embassy Suites Hotels

chriscramarossa, General Manager at Embassy Suites Raleigh - Crabtree, responded to this review
6 May 2013

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our property. These issues are not something that had been brought to our attention. We will take your comments under consideration as we continually work to improve our guest experience.... More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 April 2013

We will use the Embassy Suites when we are in the Raleigh area. The room was spacious, quiet and the bed was very comfortable. The breakfast was pretty good and reception the night before provided us a nice chance to wind down from a long day

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Review collected in partnership with Embassy Suites Hotels

Louisville, Kentucky, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 25 April 2013 via mobile

I usually love Embassy Suites so when I stayed here for business I was expecting to love this hotel is well. The staff was good and somewhat helpful however Kourtney was a little rude when I was waiting for the elevator. He said hi however he stepped right in front of me when the elevator came. Many of the staff... More

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Additional Information about Embassy Suites Raleigh - Crabtree

Also Known As:
Embassy Suites Raleigh - Crabtree Hotel
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh
Raleigh Embassy Suites
Address: 4700 Creedmoor Road, Raleigh, NC 27612
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Raleigh
#14 Business Hotels in Raleigh
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from North Hills Shopping and only minutes from local universities. Our hotel is convenient to the PNC Center, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 
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Embassy Suites Raleigh - Crabtree
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