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Comfort Suites North Raleigh


Hotel class 2.5 of 5
4400 Capital Boulevard, Raleigh, NC 27604
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Reviews you can trust

62% Do not recommend
3.0 of 5 stars 13 reviews
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3 of 5 stars
Blacksburg, VA
22 Nov 2009

Traveling with a team of maniac soccer teenage girls, we stayed in a two-room suite for $89/night. Our team was split up and some stayed at the other nearby Comfort Suites – we definitely got the best deal at this location. This is an older, 70’s-style hotel that was remodeled within a reasonable time period so it shows only moderate... more

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4 of 5 stars
Sparta, NC
11 Sep 2009 | Trip type: Family

Great rooms, have stayed in a lot of nice Comfort Suites that are of the one big room variety with one TV, not this one. Two rooms, two TV's, comfortable pullout couch in the living room. The extra space and tv was nice since I was traveling with my teenage son. Everything looked brand new except the TV's which are... more

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1 of 5 stars
New Jersey
16 Jul 2009

Horrible location, crummy area, noisy, housekeeping was awful. I would NOT recommend this hotel. The breakfast was decent and the bed was comfortable but the pillows were horrible...they might as well have given us empty pillowcases they were so flat. Several pillows did not even have pillowcases. I went to make coffee in the morning only to find somebody's else... more

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4 of 5 stars
Toronto
28 Jan 2009 | Trip type: Business, Solo travel

Was leary of staying here with some of the substandard reviews I read. Room was clean, staff was friendly and the location was great for local shopping and sightseeing. Free hot breakfast was a nice bonus and the dining area is very nice. Great value! more

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1 of 5 stars
Virginia
18 Jan 2009 | Trip type: Couples

We had stayed in this hotel before under another management, and didn't anticipate the serious decline in service. The outside doors would not unlock, forcing guests to use only the front door to reach their vehicles, or hold doors open with luggage to get inside. Smelly garbage was in the dumpsters by the cars. The hotel was noisy and the... more

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1 of 5 stars
christiansburg, va
14 Oct 2008 | Trip type: Business

This hotel was in a central location, but a little hard to get to. My fiance and I traveled to Raleigh for a business meeting and after a long drive were ready to relax. Checking in was difficult and the next day was even worse. I put the "do not disturb" sign on the door for privacy early in the... more

Management response from
GM-Raleigh, General Manager

This is the first response we have had in one year and we were surprised that it was such a negative experience. We pride ourself on good customer service and we are very disappointed to hear otherwise. I hope they will give us another opportunity in the future to prove that we have great customer service.

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1 of 5 stars
South Carolina
19 Sep 2007 | Trip type: Family
0/1 found this review helpful

I made my reservation through the Groople.com with this Hotel, when I arrived there to check-in, the front desk clerk was horrible and very rude. Bad customer service, I will never go back to this hotel again! more

Management response from
GM-Raleigh, General Manager

This is not what we normally here about our team. We have a 97.5% intent to return after people stay at our property. Hopefully they will give our team another chance in the future.

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4 of 5 stars
Milwaukee, WI
31 Jul 2007 | Trip type: Couples
1/1 found this review helpful

A little difficult to find, watch for the 'Food Lion' which is close by when driving. Nice Chinese food next door. Rooms were clean and quiet, staff was friendly enough. Location is good for taking in the sites, about five miles & easy drive to downtown. Lots of free things to do in Raleigh, we were impressed with the Art... more

Management response from
GM-Raleigh, General Manager

Thank you for identifying us as a great value.

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2 of 5 stars
USA
19 Oct 2006 | Trip type: Business, Solo travel
3/3 found this review helpful

Upon arrival I was checked in very quickly but was continually asked, "do you want a high floor?" When I made the reservation online, I requested a high floor, so I'm not sure why I was continually asked this. I finally told the lady that as long as I had a clean, non-smoking room I was happy. She gave 3rd... more

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2 of 5 stars
Burlington, North Carolina
16 May 2006
3/4 found this review helpful

I've stayed in worse...I've stayed in better. Facilities: Dated. Decorated in a nice Equestrian/Polo motif. Good layout for the hotel, in a cube with the pool in the courtyard. Every room has a pool view. But that obviously means not much privacy if you open the curtains...no lounging around with Christie Brinkley in the water after dark ;). Or in... more

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Comfort Suites North Raleigh Also Known As

  • Comfort Suites Raleigh
  • Raleigh Comfort Suites
Address: 4400 Capital Boulevard, Raleigh, NC 27604
Raleigh hotels Comfort Suites North Raleigh
3.0/5.0
13