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Sheraton Changsha Hotel Reviews

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Sheraton Changsha Hotel

4.5 of 5
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Hotel amenities
Sheraton Changsha Hotel
76 traveller photos
Ranked #1 of 894 hotels in Changsha
4.5 of 5 stars 906 Reviews
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906 reviews from our community

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Dubai
Top Contributor
54 reviews 54 reviews
51 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
“Not Expecting this good Hotel In Changsha”
4 of 5 stars Reviewed 21 May 2013 NEW

Hotel was beyond my expectation. The Location was very convenient which enables you having access to international fast food restaurants like McDonalds, KFC, Pizza Hut and there was one Carrefour Shopping center nearby. The hotel is connected to another high class shopping mall. The room was big enough and comfortable. During my stay I felt a little cold. Asking the... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
23 May 2013

Dear reviewer citoyen-du-universe, Many thanks for your feedback on tripadvisor.com.We really appreciate that you took time to write this review after one month.We are so glad that you enjoyed your stay here with our comfortable room and convenient traffic. The shopping mall which connected to hotel is Maison Mode, it is a high class shopping mall in Changsha where you... More

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Clean and comfortable with good service”
4 of 5 stars Reviewed 20 May 2013 NEW

The Sheraton Changsha is one of the few international hotel chains with a presence in Changsha. Overall, I had a pleasant stay. PROS: 1) LOCATION: the Sheraton Changsha is located in Yunda International Plaza. The hotel lobby is connected to a high-end mall (Maison Maison); the mall does not seem to have restaurants or other stores (e.g., convenience stores) apart... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
23 May 2013

Dear Reviewer BachIsGreat, Thank you for sharing your recent stay experience with us on TripAdvisor, we are delighted to hear that you had a wonderful and pleasant stay at Sheraton Changsha Hotel. Your positive comments are really comprehensive and useful to us which related our location, environment, breakfast, guest room and service. As for the noise above your room, I... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“What service!”
5 of 5 stars Reviewed 14 May 2013 via mobile

We moved from another hotel to the Sheraton Changsha and what a terrific surprise it was. Top notch front desk service, the housekeeping noticed my dirty clothes, took it upon herself to wash them in the sink and hang them to dry in the window so I wouldn't have to have it sent out! Then she wrote me a note... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
18 May 2013

Dear Reviewer Stephen L, Thank you for choosing Sheraton Changsha hotel and taking time to share with us your comments. It is our great honor to provide you a comfortable stay with our professional service. We are so glad to know that you like our personalized housekeeping service and buffet breakfast which really encouraged us very much. Thank you again... More

Turin, Italy
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
8 helpful votes 8 helpful votes
“At the end, an unique solution for Changsha”
4 of 5 stars Reviewed 5 May 2013

Changsha is a place known for a lot of cultural and nature things, but not so happy for accomodation in western style. Than the Sheraton is a mandatory choice but is a good one. The room are nice and all the facilities for gym, food and relax are quite good and well maintained. Sometimes you suffer the strange english language... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
6 May 2013

Dear Reviewer Urraco64, Many thanks for choosing Sheraton Changsha Hotel and taking time to write comments here. I gald to see that you like Changsha city which is well known as an ancient city with rich culture. For Sheraton Changsha Hotel, it isn't a mandatory choice for you because it also enjoyed great popularity in China. We opend for 6... More

Shanghai, China
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Sheraton quality and comfort in Changsha”
4 of 5 stars Reviewed 4 May 2013

Spent one night in early April at the Sheraton Changsha, was everything I expected to be. As a platinum member was kindly upgraded to a suite, that was spacious and well fitted out and had all I needed. The buffet breakfast was good, with lots of variety and a good choice of both Westen and Chinese selections. Service was excellent... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
6 May 2013

Dear reviewer ShanghaiPandas, Many thanks for taking the time to write comments and share with your experience in Sheraton Changsha Hotel. And very honorable that we meet your expectation of quality standard as a Sheraton Hotel. We aim to provide all the guests warm and professional service and it seems did work. Thank you for your prise to our staff... More

Massillon, Ohio
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Great hotel”
5 of 5 stars Reviewed 26 April 2013

We arrived in the late evening very tired from a long day of travel and found that even though we had a reservation and were SPG members that they didn't have any rooms available. They put us up in their next door extended stay apartments. The room was small by comparison to some of the other Sheraton's in China but... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
28 April 2013

Dear reviewer smclain4jc, Thank you for choosing Sheraton Changsha Hotel and taking time to share with your positive comments here. I am pleasant that you appreciate our apartment for staying. We want to provide all the guests warm and attentive service all the time to make every guest feel like at home. Very honorable that you like the breakfast which... More

Bangkok
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“first rate hotel, but a little pricy”
5 of 5 stars Reviewed 10 April 2013

The hotel is very good, service is excellent. The rooms are what you would expect, very nice. Good selection of channels on TV (and in the fitness center). The fitness center is very good, best I have experienced in any hotel. I did not try the breakfasts. Some people say this is the best hotel in Changsha, and it is... More

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See 3 more reviews by aardvigator for Changsha
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
16 April 2013

Dear reviewer aardvigator, Very honorable that rooms of Sheraton Changsha Hotel meet your expectation and provided an environment where you can feel comfortable while you are away from home. Many thanks for choosing our hotel and your taking time and share with your experience.Look forward to your next visit with a pleasant staying experience with our warm smile as always. More

New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Fine; apparently considered the best in Changsha”
3 of 5 stars Reviewed 31 March 2013 via mobile

Room was nice, well maintained and clean, if a bit flashy. Bar lounge was pleasant though the smokers were a nuisance. Breakfast buffet was okay...good noodles, but the fruit was subpar and there wasn't much fruit selection. Attached to a mall if you'd like to walk around but don't want to brave the dirty, somewhat unpleasant streets. Staff was friendly,... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
9 April 2013

Dear reviewer HK-squared, Thanks so much for your positive reviews and experience sharing for your stay in Sheraton Changsha Hotel.We are appreciated for your kindly remind the lobby lounge issue and we will try our best to do better.We are very glad that our noodles met your taste.And your comments will assist us in providing a better stay for our... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
“The best in Changsha probably but that does not say a lot!”
2 of 5 stars Reviewed 18 March 2013

I'll preface this review with. 1. I live most of the year in Macau and travel in China extensively, visiting Changsha regularly. 2. I have reasonably high Sheraton status and have close family members working for the Starwood Group. For 1. Central location in CBD 2. Western and modern 3. Standard Sheraton quality rooms. 4. Very long swimming pool and... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
20 March 2013

Dear reviewer Carbine, Many thanks for your very taking the time to write of your experience while staying with us. I sincerely apologize for the lack of services you have received in our Club Lounge. Being that we have a mix of Asian and Western clientele, we do our outmost to meet both tastes however it seems that we fail... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Oasis in Changsha”
5 of 5 stars Reviewed 15 March 2013

I've been staying at the Sheraton Changsha since it opened a few years ago, and this is by far and away my favorite hotel in Changsha. Rooms are clean, spacious and comfortable. Hotel staff try very hard to please. There is also a good array of facilities ranging from a decent health club and spa to a number of good... More

Was this review helpful? Yes 1
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review
18 March 2013

Dear reviewer Klavier, Many thanks for your very kind words and most positive review. We aim to please our guests while they stay in Changsha by providing comfort and excellence in service. I am pleased that you appreciate our complimentary Wi-Fi which we recently installed following the many requests from our esteemed clientele. It is with your comments and sometimes... More

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Additional Information about Sheraton Changsha Hotel

Also Known As:
Sheraton Changsha
Changsha Sheraton
Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Region: China > Hunan > Changsha
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 894 hotels in Changsha
Price Range: ££
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Sheraton Changsha Hotel
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District
Changsha 410005
China
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