well ladies and gents! If you would like to experience awful customer service ,particularly receptionist name Helen, who just try to overcharge you at every convenient moment for her . also if you question it, you get an answer sometimes quite obusive! the other thing its probably the only hotel in the world where you have to pay for safe... More

Attended a wedding and got to say the food and the service was wonderful and the function room, grounds and view were stunning. Don't think I would stay as a guest in the hotel rooms as they are not to my taste and in my opinion overpriced.

No air conditioning-even when requested we were rejected. When we looked at a/c units they were broken anyway. Big problem with hot water. The shower temp of water never stayed the same for more than 10 seconds-easy to get burned-literally. This is a beautiful hotel located on the quiet side of the Lloret del Mar and the staff is nice... More

I've stayed in hotels in 25 countries and this is by far one of my top 10. It's unofficially classed as a 5 star... I'm an American expat living in England, so personally I think Americans would view it a very nice 4 star and Brits a 5 star. The service has always been good; I've stayed in this hotel... More

Hi, . I reserved other hotel in the area (Fenls) using the Ryanair Hotels recommendation but I had to change. I found the Rigat, at the top of a hill, It is really fantastic, the view, food, staff... I read all these reviews about this hotel and I can not understand it. I supouse that is a classic, like and... More

After disembarking from a glorious week on a luxurious cruise on the VOYAGER OF THE SEAS the week spent at this hotel was a rude come down? Now don't get me wrong the hotel was splendid, it was set in beautiful grounds and felt like being in an old castle...Rooms were average but kept clean daily. However. The location was... More

Great location but shame about the area. Hotel on the Playa de Fenals beach but surrounded by down market medium rise hotels of the typical Lloret de Mar style, with the accompanying themed pubs/English/Irish and of course all day English breakfasts etc and all the associated shops selling tourist rubbish. Generally staff friendly and helpful and food ok - we... More

The best of the hotel was the setting and the view. Despite paying over 200 Euros, the room was very small and poorly decorated. The food was good but completely overpriced. The prices of the wine list completely astronomical even compared to some of top Catalan restaurants. The Spa is run down... no clean towels, dirty showers.... Furthermore, the hotel... More

I payed 186 euros a night for a room which wasnt en-suite! I was told I would have a sea view, but instead I had a view of the side of the hotel. The only reason I decided to stay at this hotel was because I thought it would be brilliant because of the price but i was let down... More