Had a good few days at the Surf Mar. The hotel is directly opposite the beautiful Fenals beach and the resort is really clean with some lovely restaurants. The hotel is pretty basic but rooms arer a good size & clean with nice balconies. Pool & pool area were nice & quiet even though it was peak season & always... more

This hotel is not what it claims to be, I will go so far as find out who gave it a four star rating as they are also questionable. more

We arrived at this hotel at 11pm at night to be greeted with a bill that did not correspond to our reservation , the receptionist was very unhelpful , when we asked about getting something to eat she directed us to the bar which had burgers / dried out pizza since lunch time we had a 2 yr old with... more

No it is not 4 star but a very good 3 star. just returned on 12 June 2009 after 12 days. the Hotel can only be faulted some of the food, but out of the 12 days of meals we had 3 bad meals. The bar staff are very friendly and accommodating and willing to serve. we went all inclusive... more

Stayed here for a week and thought the location was good , it was near the beach and a few restaurants. The bar snacks were very poor and the service off the staff appalling.Food was served to 5 of our party and was still frozen, the staff thought it was acceptable to warm the same food back up.When reception was... more

Es muy triste como engañan a la gente con una fachada, todo el interior esta en estado lamentable. Todo lo... more

Le personnel de la réception était très professionnel mais l'hotel était vieux et sale dommage car il est bien situé... more

Rapport Qualité/Prix bien ; dommage un peu bruyant ; hôtel très fréquenté beaucoup de va et vient. Dans les appart/Hôtel... more

Idéal avec de jeunes enfants : aire de jeux dans la salle de restaurant + 1 aire dehors + mini-golf... more