This location lives up to what you would expect from this chain. The only complaints I have were at breakfast. The staff was a little inattentive. I could hear them having a good time talking in the prep area, while food trays in the serving area were empty. Also the orange juice was too watered down (juice quality is a... More

This holiday inn was a great value for the money. Not far from the airport if you're flying in or out, but still a quick trip to downtown. I was told when I checked in there was a concert going on and a neighboring bar, but I did not hear it. Michelle at the front desk was extremely friendly. We... More

Just a short cab ride ($10) from Old Market Area in Omaha, NE...which has a ton of great restaurants and bars. The Staff was excellent!! Our room was clean, quiet and so nice. Free Breakfast had a big variety and was very good. I would definitely stay here again.

My husband and I were impressed with the Carter Lake Holiday Inn Express. Our room was spacious including a separate sitting area with microwave and refrigerator. There were 2 tvs - one near the bed and one in the sitting area. Everything was clean and updated. The free breakfast included the standard Continental items as well as several hot items... More

Night desk person asleep on the couch. I am awake due to noise from nearby bar- not even offered a room on the quiet side of hotel. Spa is broken. Eggs were cold for breakfast. Bathroon shower faucet drips. Room door sticks. A deary drab hotel. Can there be a score lower than "terrible"?

When I checked in I was not offered any kind of reward member extra. I went out for a bit and when I returned the night audit employee was passed out in the lobby on the couch. I went to the business center to do some reports and the phone rang constantly with no answer and a potential guest was... More

I stayed at this hotel after my flight was canceled. It is in close proximity to the airport- less than 5 minutes but the website is deceiving. The Holiday Inn website says that the hotel was recently refurbished but it still feels very dated. It was clean but exterior doesn't look like the website. The shuttle is complimentary but is... More

We stayed here one night. When we first entered the lobby area we noticed a smell that we could not identify but that was not pleasing. We eventually go used to it. The room was clean. The bath and shower seemed new and the spray from the shower was fantastic. It was one of the best showers I have seen... More

Rooms are nice and clean. Complimentary breakfast and wi-fi. You can get bottled water by asking for it at the front desk. The hotel is close to the airport and uses Budget car rental shuttles for airport pickups. They will pick you up until 1AM. There is no day shuttle to go to the Omaha downtown. There is a subway... More