The staff here were polite to a fault. The rooms are newly renovated. The mattress was great. Internet provided and fast. The lobby also newly renovated features cosy, private, circular seating with a privates TV (not that we watched the tv but it was a nice touch). Newly added was a small clean, classy full bar.
as a nice touch)....
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MsCarolina1; We're so glad you enjoyed our newly renovated hotel. The Bistro has indeed been a big hit with all the guests. Starbucks in the AM and a fully stocked lounge in the PM keeps everyone happy. Thank you for recognizing our terrific staff and the customer service they provide. We appreciate your business and look forward to having you...
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friendly sweet and great service!! i will come again jay the concierge was amazing
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dc333333; Thank you for the short and sweet review of your recent stay with us. We appreciate you choosing to stay with us and look forward to seeing you again. Jay appreciates your praise. Safe travels!
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The staff is the friendliest and most helpful that I have encountered in my travels and the hotel is very nice as well. The renovated lobby looks great and the rooms received an upgrade as well since my last stay the previous year. I look forward to a return trip!
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ASh58313; Knowing how much you are on the road, your praise of our staff customer service and our renovated hotel, means a great deal. Thank you! We always appreciate earning your business. Safe travels!
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I have stayed at this property many times, and the service has generally been excellent. From the front staff to the cafe/bar, everyone does a good job of acknowledging the customer. Rooms are clean and well maintained.
Compared to other properties, this one has insufficient bandwidth to serve tha large number of business travelers. The wifi signal in the lobby...
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JoelK; we appreciate your praise of our staff and renovated property. As far as the bandwidth issue is concerned, it is in the process of being upgraded as part of our overall renovation. We're sorry that it has not exceeded your expectations. We're working on it...The alarm clock question is interesting. We will look into this right away. No excuse...
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This flag hotel rarely disappoints and there is no reason to feel shy about staying here. But compared to other CY by M, the Wilmington property is a bit below average. My room was very small and a little worn around the edges. Nothing awful but not quite what I expected.
Lobby is well maintained and staff is very friendly...
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Hello civilwarguy! Thank you for choosing to stay with us during your recent stay in beautiful Wilmington. We do appreciate your honest feedback as it relates to your experience at our newly renovated property. Thank for the kudos as it relates to our fantastic lobby featuring The Bistro. You mention that your room seemed "a little worn around the edges"...I'm...
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The stay in this hotel was excellent!! The hotel was very clean and we loved the "modern" decor. The food in the bistro in the lobby was excellent. I can not say enough about the staff at this hotel!! They were so friendly and helpful. I would stay at this hotel over any other that I have stayed in lately...
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SB, Thanks for the great feedback from your recent stay with us. We're so glad you enjoyed our renovated hotel, including The Bistro. From our entire staff - thank you!
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I have been to this hotel twice and both stays were wonderful! The staff does a great job accommodating our group's needs and were extremely friendly. We will definitely be staying at this hotel again!
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Reviewed 25 January 2011
afed, thank you for the great review of your most recent stay. It was our pleasure to earn your repeat business. Thanks so much for taking the time to tell everyone how much you enjoy terrific customer service and renovated hotel. We look forward to having your group stay with us again next time.
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Nicely updated hotel. Clean. Accommodating staff.
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TB, It was our pleasure hosting your group recently. We certainly appreciate your business and feedback. The entire staff takes great pride in being very accommodating to our new groups. We look forward to the opportunity of hosting your group again! Thank you.
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We stayed at this particular Courtyard by Marriott in 2009 when they just began their renovations. What wonderful upgrades were made! They replaced the lumpy beds, out of date 25 inch televisions, drab decor and carpet with all new upgrades. Our two queen room now had a flat screen television, wonderful beds, a lovely dresser with a mini fridge hidden...
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Missbell910, We're so glad you gave us a try to see all the exciting changes and upgrades since your last stay with us. Thank you for the nice review of our renovated and conveniently-located hotel. We look forward to earning your business next time travel brings you back to Wilmington. Safe travels!
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The staff was friendly but went above and beyond when one of them returned my day planner to me. I had left my day planner with my life and a lot of money in it on top of the car and I did not realize this until the next morning! That says a lot about the hotel staff and the...
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We're so thankful that we were able to reunite you with your day planner. I know I would be lost without mine. Thank you for choosing to stay with us. We hope you enjoyed our renovated property. Safe travels!
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123 Reviews
