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Hilton Wilmington Riverside

3.5 of 5
301 North Water Street, Wilmington, NC 28401
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Hilton Wilmington Riverside
Ranked #19 of 42 hotels in Wilmington
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310 reviews from our community

Traveller rating
    69
    94
    72
    48
    27
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Families
54
 
Couples
84
 
Solo
13
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Wilmington, United States
1 review
2 of 5 stars Reviewed 24 May 2013 NEW

Great food, good staff very very old rooms and bath. Would not go back. We arrived and were checked in promptly. Hotel lobby was hot. When we arrived to the room, we were so disappointed. It was old and had not been updated probably in at least 20 years. Everything felt brown. Also the tv was one of those that... More

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Review collected in partnership with Hilton Hotels & Resorts

Memphis, TN
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

I stayed at the Hilton Wilmington Riverside at 301 North Water St. in NC. This hotel is very nice; however, the room that I was in (834) had a heavily perfumed smell. I asked to be moved, and the attendant graciously let me look at the only rooms that he said were available, but they were near the ice machine... More

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Elkin, North Carolina
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Our Association has been hosting our four day conference here for close to 20 years and we would like to share the reasons you should consider staying here or hosting a conference at the Hilton Wilmington. The staff at the Hilton Wilmington Riverside exude customer service from the moment a bell hop offers to assist you to the assistance provided... More

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Morrisville, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW

My family recently visited the Hitlon Riverside in Wilmington, NC. I was so excited about this trip and staying in this hotel. On first appearance, the hotel did not look well maintained. Both outside trash cans in the registration area were overflowing with trash. We had to pay for parking, but spaces were few and far between. One night we... More

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See 2 more reviews by WolfpackJack01 for Wilmington

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Leland, North Carolina, United States
1 review
5 of 5 stars Reviewed 16 May 2013

We recently hosted a wedding reception at the Hilton for our daughter. From the first time we met the Banquet staff, we were treated with "Kid Gloves". The Banquest staff was very knowledgeable, accommodating and an absolute pleasure to work with. All our inquiries and requests were handled in a timely manner and they made the entire process fun. The... More

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

Congratulations on the Wedding. We were honored to be a part of it. We do many weddings here at the Hilton and we always enjoy hearing such wonderful feedback from our bridal families. Thank you for sharing and we hope you return soon! More

A TripAdvisor Member
5 of 5 stars Reviewed 16 May 2013

Very nice stay...great accommodations, service and location...able to walk to almost everything! Got a great rate...for a very nice room and view and... with AARP... was allowed a 2:00 check-out...which we used to enjoy the pool since we didn't check in til the previous evening and were only there for 1 day! It worked out perfectly for me and my... More

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Review collected in partnership with Hilton Hotels & Resorts

WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

We are so glad you and your family enjoyed your visit to Wilmington and with your stay us. We are proud of our great location and we are glad you could enjoy it. We hope you loved our newly renovated pool deck. We look forward to seeing you enjoy it again soon. More

Greenville, North Carolina
1 review
5 of 5 stars Reviewed 15 May 2013

The staff at the Hilton were very accomodating to all of our attendees. The food, conference rooms, hotel rooms, staff at in house party, etc. We look forward to working with the Hilton again next year.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

Thank you for selecting the Hilton Wilmington Riverside for your conference. We are honored to be a part of this event annually and we appreciate the kind words. It was great to be part of this successful event and we look forward to working with you again next year. More

Erie, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2013

The Hilton is our 'go to' hotel when visiting Wilmington. Located on the boardwalk, you not only have a great riverfront view, you're just a few minutes walk to a variety of shops, boutiques, and restaraunts. There's also a Ruth's Chris Steakhouse on site for dinner or drinks. The staff is great and the service exceptional. Looking forward to our... More

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

Thank you for visiting us. We are so glad you enjoyed your stay and we appreciate the wonderful review. Our team works hard to ensure all of our guests have a great stay and it we appreciate it when their hard work is recognized. Thank you again and we hope to see you again soon. More

Statesville, North Carolina
1 review
5 of 5 stars Reviewed 14 May 2013

From the moment we arrived until the moment we left, the service was excellent. Winston, the valet, knew our room number and our preferences for everything. Lori, at the front desk, went above and beyond to ensure our visit was memorable. I would recommend this hotel without hesitation.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

What a perfect review. Thank you for taking the time to write it and mention some of our hard working team members. I will pass on the accolades and we look forward to your return! More

Newton, Massachusetts
Top Contributor
304 reviews 304 reviews
45 hotel reviews
Reviews in 83 cities Reviews in 83 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 11 May 2013

The Hilton is located in walking distance to some nice dining options and is right on the water with a clear view of the battleship. Although renovated, this is clearly an older property and has a very damp feel to it. Staff was very friendly and helpful.

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WilmingtonHiltonGM, General Manager at Hilton Wilmington Riverside, responded to this review
21 May 2013

Thank you for your recent stay and comments. We are glad you were able to enjoy the wonderful amenities downtown has to offer. I'm sorry you felt that the property seemed damp and aged. We are continuously making improvements to the hotel. This year we will be renovating the carpeting, we just completed our outdoor pool deck and have other... More

 
 
Hilton Wilmington Riverside
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Homewood Suites by Hilton Wilmington/Mayfaire
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Additional Information about Hilton Wilmington Riverside

Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Hotel Wilmington
Hilton Wilmington
Wilmington Hilton
Address: 301 North Water Street, Wilmington, NC 28401
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotels in Wilmington
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products), 24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 
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