Our room was small but well appointed. The bathroom was clean. It had a large stall shower; not the tub/shower combination as advertised. However, that was great. We were supplied with plenty of towels and quality bath supplies. The view of the river was very nice and the staff was super friendly and helpful. The two drawbacks were the bed...
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I am so sorry you had a problem with your bed. I was trying to find more information on your stay so we can address this immediately! We do appreciate your business and I'm sure the staff would have been happy to move you to another room but I know it was probably too late considering you were already unpacked....
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Great location on the river. Staff is super friendly and go above and beyond. Room is larger than most. Good breakfast, but the same foods everyday. Weight room is limited.
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Thank you for your comments about the staff and the hotel. We appreciate your business and hope you come back to visit us again
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Nothing special about this hotel. Our room was clean and the staff was friendly but there is nothing special about the property. The breakfast bar was the usual.
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Thank you for your comments. I am so sorry that we did not meet your expectations during your recent stay. Guest satisfaction is always our top priority. I hope you will come back and visit our hotel again
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This is a really nice property, a lot of which is a converted rail depot. How cool! It overlooks the Cape Fear River and the view, while not scenic, is really interesting. The staff is friendly and helpful (scrambling to turn off the alarm in the vacant room next to ours) and the breakfast was varied and plentiful. The walls...
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The staff and I are very happy that you enjoyed your stay at the BW Plus Coastline Inn. We work very hard to make every guest experience a memorable one. I hope that if you ever get back in our area you will book your reservation with us.
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My friend from Raleigh was kind enough to book this hotel for a overnight stay. The first room we were booked in had tons of some kind of febreeze smell. They were definitely trying to cover up another smell as it knocked you out when you first walked in. We were quickly transferred to another room with no issue. The...
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I'm sorry that we did not meet your expectations during your recent stay with us! We strive very hard to have clean, fresh rooms. Hopefully you will give the hotel another chance to make your stay in Wilmington a pleasant one.
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I stayed here in 2008 and was really impressed with the accommodation and staff...3 years later and it was just as good, if not better than I remembered.
I stayed on my own last time, but this time I had my brother with me. We both enjoyed the room we had which was very modern and considering I am a...
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Reviewed 24 November 2008
We are so happy you enjoyed your recent stay with us! We have done a lot of renovations to the hotel and are working on making more improvements. We look forward to you staying with us again in the future.
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Great hotel right on the Cape Fear River. Although the hotel was not heavily booked I received a very good rate ($89) with short notice. The free breakfast was the standard, but the staff was very friendly & the food was fresh. Rooms are newly refurbished and clean. Great view of the river and of the Battleship USS North Carolina....
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We are so happy that you enjoyed your stay at our hotel and that you got such a GREAT rate! We work very hard in making all guest experiences a great one. We look forward to serving you again in the future.
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We spent one night here -- a quiet Sunday night. Room was very clean and comfortable with nice view of the river and a short walk to restaurants/shops at River Walk. The front desk staff was very friendly and helpful. They did make sure to tell us the property was all smoke free -- nice for us non-smokers but didn't...
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Thank you for the nice comments regarding the staff and the hotel. I will share your comments with the staff. If you should ever visit Wilmington again, please contact us and we look forward to seeing you again.
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Only dog friendly hotel I could find in Wilmington with dates I was in town. Room was very nice. Very clean and new. Showers ans bed were awesome after traveling all day. Location is awesome. Right on the water and within 10 minute walk to everything downtown. Room was 120 a night including 20 dollar pet fee.
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I greatly appreciate your nice comments regarding the hotel. We have been pet friendly for just over a year and we have gotten great response from guest travelling with pets. Please be sure to contact us again if you should visit Wilmington again.
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Desk staff was very accommodating and friendly.Roz worked with me to find last minute rooms. Great view from the room. Rooms were very nice for being pet friendly. Would definately return.
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I am so glad you enjoyed your stay with us. Roz is a definite asset and always goes above and beyond to help guest. I will be sharing your comments with the staff and we hope to see you again.
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158 Reviews
32 Reviews
