OVERCHARGED: We won't stay there again. The hotel charged us for an extra night. When I asked the person at the front desk about the extra charge he assured me he would look into it. He never called me...and I was charged double! I'm still trying to get someone to fix my bill. IF YOU STAY THERE! CHECK YOUR BILL... more

Knowing the hotel was under renovation I called before booking to inquire on the status and was told that it was almost complete. I was placed in room 112 which was NOT renovated. I am a Elite Platinum Choice Priviledges member and when I called the front desk II was told they didn't have any "renovated rooms" left when I... more

I must say, I have stayed here many times in the past 4 years and enjoyed it. But my last stay was wonderful. The Management and the staff was incrediable. The renovations are on the way and from what the GM and AGM told me this place is going to be even better. My room was very clean and my... more

This is the worst hotel I have ever stayed in. There were roaches everywhere - bed, refrigerator, crawling the wall, etc. I would not advise anyone to stay in this hotel ever. The management does not seem concerned with customer complaints and makes promises he does not keep. I was promised vouchers for future stays (at any comfort inn) and... more

We stayed here while visiting a college student at UNCW. Please don't make the mistake we did. The hotel smells and is dirty. We were given a suite since there were no rooms left and paid a whopping $160 for an oversized room that was quite simply, disgusting. We were also awakened at 3:15 a.m. to a fire alarm. Luckily... more

I stayed as part of a group and almost one-third of the people staying checked out the next day or immediately. The property is run down. However, my room was clean and no mildew (main complaint of those that checked out). I had a brand new refrigerator and microwave. Several ladies in the group were disturbed by the Gentlemans Club... more

My son and I spent two nights here while at his UNCW orientation. We booked the Comfort Inn because it was the only hotel available close to UNCW. I would not recommend staying at this property. The overall condition of the hotel is over used and run down. The breakfast buffet had a limited selection and was dirty; food on... more

My family and I returned today from staying at the Comfort Inn in Wilmington. The carpet in the elevators were distustingly dirty. The bathroom looked run down. I bought cleaner to disinfect before using! We killed two roaches in the room. When I mentioned the roaches to the front desk clerk, she could not have been less concerned. The rates... more

Had a rough time finding a room this day. Staff was very helpful when I called. The room was okay, and there was nothing really wrong with it. TV had a lot of channels including HBO. Hotel was in a great location, but so are all the other hotels in this area so that is really a non-factor. I will... more