The room was just what I needed to meet with my team and relax after all of my training sessions. The room was clean and the bed was nice and comfortable. I almost hated to leave. The breakfast in the morning outshined IHOP and Denny's combined, especially the omelet station. 6 Star hotel for all of the amenities available. Would... More

Staff from bar to breakfast and reception were consistently rude and apathetic. Friendliest people around were the bell boys (parking attendants). Check-in was slow and disorganized. Room was basically clean but linens were questionable. Bar staff was rude and unwelcoming during manager's reception. Breakfast staff was inattentive and ill-focused.

We had an adjoining room with our daughter and grandson. The rooms were clean and well appointed. The breakfast was very good and met my gluten free needs. The major downside was the $12 parking fee per day.

Really nice hotel with friendly staff located downtown - Very convenient for Old Salem, the Stevens Center, and Wake Forest - Excellent complimentary breakfast - Pretty good cocktail hour too - I would definitely stay here again and would recommend it to others

Nice location downtown, typical clean Embassy Suites, nices large rooms, managers reception and great breakfast. They do have a salon on the first floor which came in handy as I needed a haircut. Walking distance to a lot of great restaurants.

The beds were lumpy and had bad slope to them, the ceiling had more patches than a piece of Swiss cheese, the TV some times works. Not worth the money stay at the Marriott across the street. It smelled musty and old like it hadn't been used in a while.

The front desk personnel was friendly, effecient and accomodating. Maintenance came in shortly after arriving in the room to check on all lights. Front desk also called to make sure I was satisfied with the room. The bartender was pleasant and attentive to his customers during the Manager's Reception. I felt right at home.

Great location for a midweek stay for business. Easy to walk around in the evening. Excellent benefits. Very comfortable bed. I like Embassy Suites for the amenities that they offer, including the manger's happy hour and the breakfast. This location also had a starbucks in the lobby which I love, an added benefit. Valet were friendly and fast. Everyone was... More

I would highly recommend the Embassy Suites Hotel in Winston-Salem. I stayed there the weekend of the 2013 ACC tourney and despite of being booked to capacity, I was impressed with the overall service and accomodations. The valet parking staff were awesome, the front desk clerk and hotel attendants were all accessible and able to answer any questions that I... More