We arrived, allocation on arrival with some reservation after reading previous reviews of some of the hotels in Albena. The rep dropped us off at the hotel and we were met by a porter to take our cases. Reception were friendly and quickly allocated our room and the porter scurried off with our cases with us following. Our room was... more

Hotel was very clean, rooms and towels cleaned and changed daily. Pool and restaurant is shared with neighbouring hotel (Kompass). No directions to the restaurant - just follow the mass with the green wrist bands! Did not locate the evening entertainment but was advised that it was not great! Not very accommodating for the solo traveller - smallest table size... more

just come back from panorama hotel i was not looking forward to it after reading the reviews but i needn't have worried the hotel was clean the staff very friendly rooms were cleaned everyday and towels changed everyday my only concern was the tiles around the pool area when wet were very slippy our rep was not very informative if... more

We went to bulgaria after being advised that Albena was perfect for famiies. We went with my in laws and 2 of their grandchildren aged 9 and 7, me and my husband and our 3 children aged, 4 , 2 and 4 months. The one thing we had been dreading due to the security restrictions was the flight and keeping... more

Arrived very early in the morning due to flight delay. Not immediately convinced the agents had got the 3* rating correct but decided to keep an open mind. Found hotel had 1 room booked for us instead of 2 and so we had nowhere we could even rest . Room totally unsatisfactory as very small, bathroom extremely primitive and broken... more

Arrived home from Albena today and think it is my duty to warn everybody to stay away from The Panorama. Booked with Balkan holidays as a 3* allocation on arrival, how this hotel has this rating is beyond me. We arrived in our room at approx 4am, tired from a long day we walked in the room and thought it... more