i found the staff to be extremely rude, they were very insulting towards us, fined us 100 leva for a broken table leg what was cracked upon arrival. The maids were very rude, and a mobile phone went missing after there 'cleaning', The breakfast is disgusting and not a very good choice either. After are two year old daughter stained... more

The Hotel was very clean and the rooms were cleaned every day, new towels, etc. The pool was cleaned every night, we didn't eat at the hotel because sunny beach has hundreds of restaurants and beer is less than £1 a pint in some very sexy beach bars. We cannot understand the negative reviews of the Ivana Palace , it... more

From the time we entered the hotel the staff were rude and very unhelpful, got the shock of our lives when we seen the bedroom there was a vomit smell on the carpet, sockets did'nt work even with adapters, springs coming out of dirty matress, little or no room service, dirty towls, naked wiring in bathroom over the shower, shower... more

This hotel was booked for us by our Tour Operator Concorde Travel at last minute and l can see why it was available. It was very basic indeed. Rooms were adequate in size. Bathroom fittings etc. left a lot to be desired i.e. towel rail so tight to the wall and of a very poor quality, you could not possibly... more

well title says it all breakfast was very poor with no real choice of food. people who were in the pool at gone 2 in the morning no entertainment at the night there is a bar opposite called friends and that is were we spent most of our money. my dad when walking back from sunny beach got robbed of... more

Hi Dont normally write reviews but just came back from the Ivana Palace, was a 3 star but would rate as 4 star!!!!!!!!! Very spacious rooms for a hotel, very clean, clean towels/bed linen every 2nd day, So many people have left negitive reviews????? I really dont understand why. The bar owners are really friendly and prices are more than... more

I would go back to the Ivana Palace Hotel as I was very pleasantly surprised with it. It says its a 3 star, I would rate it at least a 4 star, the maids came in every day, the room was spotless, the lobby, bar, pool, sun loungers were all in tip top condition, the staff were very friendly and... more

The pool is really the only good thing about this hotel if the UK-residents could behave a lot better, but they really are BAD BEHAVING. If you order the happyhour drinks then you can cout on that there isnt really any liquer in them, just mostly soda. The hotels restaurant is really a piece, the first days we tried it... more

just had 2 wk stay in ivana palace rooms spacious maid service every day with clean towels n beddin.b/fast plenty to choose from.sun loungers free n plenty of.pool nice n clean.lobby bar run by very nice couple darina n dido who make u feel most welcome.5 min walk 2 seafront where bars are plenty. recommend friends next victoria palace for... more