I have been to Bulgaria many many times & have stayed in a few basic hotels & have no complaints about them but this one really is FROM HELL! On the 1st day there was a mix up with rooms & keys,took us a few hrs to get it sorted.Next day had a good look around room to find a... more

Have been to Sunny beach 3 times (different hotels) but this one really took the biscuit!! Place is an absolute dive!! Nothing at all for kids, food (or lack of it), rooms, hygene - EVERYTHING, and im not a fussy person whatsoever. 1st was a mix up with the room keys, only to be then told we were getting put... more

10 of us in 5 rooms none of them were cleaned in the 2 weeks.i am on insulin needed a fridge for for it. The fridge broke down complained for 5 days in the end a lovely barman took a fridge from his room for me. Every day many people complained but like me got nowhere.I even seen the rep... more

after reading reviews of this hotel i dreaded my arrival what a surprise yes the hotel is small and fairly basic but it has every facility needed to make your stay easy with air con and fridge free for every room sun beds around the pool where also free hotel is less than 5 minutes walk to the bustling prom... more

this hotel was a kip, myself and my girlfriend arrived and were given our room, such a chicken coup mu girl burst into tears, you couldnt swing half a cat, i complained to the rep the next mornin and thankfully we were moved to a slightly larger room, but each room had interlinkin doors and we could hear everthing that... more

Just got back from bulgaria yesterday. Very dissapointed by the hotel. Got to the hotel early in the morning to find there was only 2 beds, there is four of us, went down to ask whats going on a lady came up and pulled a draw from under the sofa. Very uncofortable. the lady could speak little english and didnt... more

i stayed this hotel last year i am pleased to say we had a great time and are returning to bulgaria and this hotle in august i can not say that we had any problems with this hotel we were made very welcome the first minute we stept through the door we loved every minute of our holiday thanks to... more

been to sunny beach bulgaria 3times and will not be returning again! each year i have seen adifference they are aiming more at the younger market and are succeding! it will be like falaraki in acouple of years. loads of load rave n dance music bars nothing for young families, just the fat cat every friday family night. not as... more

just got back from 2weeks and all i can say is the manger is certainly not child friendly the kids carnt play and god forbid if they splash in the pool he sends them out of the hotel.The bar man in bobbys bar is a gem you couldnt find a nicer man.The waiting staff carnt do enough for you and... more