hotel location excellent for all amenties we walked our drinks from the all inclusive bar directly onto the beach [100yard walk] no problem..Food rather bland but im not a fussy eater and always found something, nothing whatsoever for picky kids to eat no kids menu at all- nuggets once a week. Be prepared to fork out for kids food as... more

Hi guys Felt i needed to write a review as after i had read some other peoples comments on here before travelling it really put me off.... but you needent be worried me (23) and my partner (30) had a great time, a holiday is what you make it, we arrived to Sunny Beach at around 01:30 local time to... more

I just find it hard to imagine how anyone could give this hotel a good write up. everything about it was terrible. Very shabby, bad food. rude ignorant staff, very poor facilities, freezing pool, very noisy. Not suitable for young children, staff never cleaned highchairs, waiting staff even took your plate while still eating. It was so bad that i... more

Just back from Sunny Beach on Saturday and I thought I would write a review as before we went i had read some dodgy sounding reviews and was a bit worried about what we were going into. We arrived at our hotel Grand Hotel Sunny Beach at about 2 A.M. and were given a room that had the broken air... more

The hotel room was shabby, lifting carpets, broken wardrobe door, dirty fridge, that didn't work. The balcony lights were not turned on until 9.30 pm and turned off at 11.30 pm, so if you wanted to sit up late,it was in the pitch black!!! The staff were rude and seemed unwilling to please, treating us as a nuisance, rather than... more

3 of my friends and i arrived approx 3 in the morning, the reception staff were friendly and once we had been booked into our rooms we were handed a bag that contained a sandwich, banana and a bottle of water which i thought was nice. after reading other reviews on the hotel i was a little apprehensive, but like... more

went to grand hotel with my husband and 5 yr old daughter, we arrived about midnight local time, the reception staff were friendly and efficient, we were quickly checked in. we had read some shocking reviews, so we were a bit apprehensive in the morning about breakfast- needn't have been, we all found something we liked although the coffee does... more

me my wife and 3 children went here july fortnight 08 great views from all apartments in hotel .very central here to everything by being on the promenade with beach right in front of you. we were there half board food was good and you always got something you liked but was repetative after 2 weeks.........all in all great location,good... more

We went to Grand Hotel in Sept 08 & it was a nightmare from start to finish!! Let me start with the staff, they have to be the most unhelpful & rude I've ever come across. Going to the bar for a drink was as if you were putting them out for asking to be served, same when asking the... more