5 star hotel, 5 star service, 5 star spa procedures... We stayed there for 5 nights in beginning of May with my family. Amazing, It's hard to make any comparison with other hotels along the beach. The staff - reception, house-keeping, bell boy, everithing was perfect. Maybe the one and only thing we didn't like that much was the entertaining... More

I stayed here with my partner for 10 nights last week...the hotel impressed a lot. We arrived at nearly 5am local time but the man on reception was very helpful and gave us all the information and directed us to the room. Wow the room was very nice massive...bigger than king size bed, flat screen tv, sofa, bath and toiletries... More

We have just arrived back from Helena Park Resort. We went as two couples in our mid to late twenties. How people can moan about this hotel is beyond me. The staff are lovely and cant do enough to help you. Our room was cleaned spotless every single day. There was a huge selection of food that catered for everyone,... More

We have just returned from a week at the Helena Park Hotel. I was well impressed when we arrived and were met with a glass of champagne at Reception during the booking in process, also a 'bellboy' to help take you and your cases to your room. (Of course if you arrived outwith their A/I hours, the champagne probably wouldn't... More

Went to Helena Park on 24/4/13 and it was our first time to Bulgaria. Everything went like clockwork and when we got to hotel we were greeted with a glass of sparkling wine. We were then taken up to our room which was a very good standard can't find fault. The food at this hotel is probably the best I... More

We arrived here late on the Monday evening, and were checked in to room 2108. Unfortunately this room is on the ground floor and looks out onto a building site - our main view was that of a crane. We also had booked a double room but the beds were two single beds pushed together. However, the room was quite... More

Travelled with wife and two thirteen year olds. Overall enjoyed the hotel and holiday, but dont think we would go back to Bulgaria again. There was just not enough to do for the two weeks. The hotel was very clean and all staff are pleasant. The main restaurant was good with enough choice for most people. The poolside bar/restaurant wasnt... More

My friend and I flew out to this hotel on the 27th May 2013 for a weeks break. This hotel is not 5*, it's 4* at best. The good points were the rooms were comfortable and we had a nice view over the pool. The food was lovely, plenty of choice fo everyones taste. A free safety deposit box in... More

We arrived at 12-30am, and check in was pretty quick and straight forward, bellboy took our luggage to our room. Rooms were a good size and well equipped,Fruit juices water and beer were in the fridge and free of charge...Some good channels on the tv if thats what you want, free wifi connect was really not all that was hard... More