We have been for a week in Fenix hotel in august 2012. Hotel is big, rooms are spacious and clean(we had 2 double rooms). The beach is a few minutes away, the centre of Sunny Beach is about 10-15 minutes by foot. The staff is friendly, especially pool guys and restaurant weitresses. Staff on the reception is ok. We have... More

Hotel is ok and only 10 walk from the main drag. We made the mistake of going half board, big NO NO!!! Food was awful and un-recognizable on most nights, can't comment on breakfast (never made it). Rooms were specious but carpets could do with a good clean

Went on holiday 17th sept -28th sept half board breakfast eggs eggs and eggs every second day you got fatty bacon sausages and beans (it's just breakfast) i only have cereal and toast at home i enjoyed the food it was plentiful in the evening i have no complaints about the staff .The rooms excellent and clean by the way... More

Just came back 2 October 2012 from this hotel. It was terrible!!! Me and my friend travel a lot as we are both retired and this hotel has to be one of the worst hotels we have stayed in (if not the worst), dont go at this time of year too as everything is closing down, in fact from the... More

Just returned from a week in the Fenix Hotel. We had a lovely room on the 7th floor overlooking the pool, towels changed every day and room cleaned. We found the breakfast okay, if you want full English everyday go to Blackpool! the only thing is the toaster needs fto be fixed so that it actually toasts the bread, plenty... More

I have never been faced with such awful food as was presented at the Fenix Hotel, it was so bad and virtually uneatable. The breakfast we could just about manage with egg on toast but the evening meals were dire. Same food warmed up every night and the choice was limited. Cheap cuts of chicken like chicken wings in gravy... More

The food in this hotel is as bad if not worse as people have stated earlier. Being a regular contributor to trip advisor , I always go in to a hotel with an open mind and I am prepared to give hotels 3 chances , However this hotel failed abysmally every time with their food. The standard , preparation and... More

Arrived around 2am and was surprised to find that there was a 24 hour bar, we were provided with a package of sandwiches and fruit which was OK. No complaints about the room, towels changed every day and bedding changed, Sunbeds not a problem but put towels on before going to breakfast as everyone else does. Food OK , we... More

Well after much deliberation we decided to take our teenage daughters (13 and 15) to the Fenix with us, we also decided to go self catering as we have done the B&B and half board and to be self sufficient appealed to us more as the food in Sunny beach is good and not too expensive. We arrived late evening... More