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All 104 Golden Sands hotels

Melia Grand Hermitage

5.0 of 5
1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
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Melia Grand Hermitage
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77%
Ranked #2 of 104 hotels in Golden Sands
Most recent review
4 of 5 stars Reviewed 17 June 2013
Boaz S Giv'atayim, Israel
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314 reviews from our community

Traveller rating
    137
    106
    37
    22
    12
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Families
84
 
Couples
113
 
Solo
12
 
Business
33
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Giv'atayim, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 June 2013 NEW

We came to this hotel because of the recommendations on the website. Indeed it was worth it! Patient and good service ,comfortable and cozy hotel with excellent location only issue not a quality breakfast as we expected from this hotel (and bad coffee), we did not eat lunch and dinner

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Hove, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

I would like to thank all the staff at melia grand hermitage i found everyone to be friendly and very welcoming and i would recommend this hotel to all my friends in future. And the animation team are very talented. Wayne brighton

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013 via mobile

My best vacation, all in one.... Would go there again and again.....:) Thank YOU to Melia. I was there twice at the level ..... The rooms are very comfortable, the service is kind and fast, the food is very good, every day different menu.. At outdoor all is comfortable, pool, garden, restaurant, bar...:))))) Ahhhh THE SPA..:)) Really I like everything........ More

Was this review helpful? Yes 3
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
15 June 2013

Dear Guest, We are happy to find out that you thoroughly enjoyed your stay at Melia Grand Hermitage. We are always devoted to our customer satisfaction. We strive to provide best possible experiences to our guests. We look forward to welcoming you again in the future. With best wishes, Temenuga Hachikyan Quality Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

I have never been to a better hotel before. Everything in the hotel was even more than perfect. The room where we stayed was part of The Level program and it was really awesome. But the best thing in this hotel is the staff, they were extremely kind and always smiling. I would definitely choose this hotel for our next... More

Was this review helpful? Yes 2
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
15 June 2013

Dear guests, Thank you for taking time and writing on Tripadvisor. On behalf of the whole team in Melia Grand Hermitage we would like to thank you for the nice words. We will continue with providing great services and experiences to our guests. We hope you will give us the opportunity to welcome you back in the near future. Kind... More

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013

We spent a nice week in Melia Gran Hermitage. Beautiful and comfortable rooms and elegant lobby. And the best thing: helpful, polite and always smiling staff at front desk and everywhere. Enough entertainment on evenings. There were a small fridge and safety box in the room and the only thing we missed was a coffeemaker. Negative: Every morning at breakfast... More

Was this review helpful? Yes 2
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
15 June 2013

Thank you very much for investing of your time and sharing your opinion on Tripadvisor for your stay in Melia Grand Hermitage. We are very happy that you enjoyed your stay. Regarding the issue with the other guests taking food, we have got signs int he restaurant and we kindly ask customers not to take food from the restaurant, but... More

Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 June 2013

I have stayed in this hotel few times, and it is really nice. Great interior, nice location and really good service. The swimming pool is kept clean and its a great place to relax. The spa was nice too. I highly recommend it.

Was this review helpful? Yes 2
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
10 June 2013

Dear Guest, Thank you for sharing your thoughts about Melia Grand Hermitage on Tripadvisor. We are constantly working hard in order to provide our customers with excellent experiences. On behalf of the whole team I would like to thank you for choosing us for your holiday. We hope to welcome you again in Melia Grand Hermitage in the near future... More

truro
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 June 2013

Had 2 week stay in this hotel, room was big and very clean,All staff are very friendly and helpful lovely pool area, snack bar not so good food was cold and expensive, Drinks in plastic cups when sitting at bar not good does not taste the same.Music loud around pool in mornings which was a bit off putting for us,as... More

Was this review helpful? Yes 2
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
10 June 2013

Dear Guests, Thank you for sharing your impressions of your stay in Melia Grand Hermitage on Tripadvisor. It is important to know what our customers’ views of the hotel are. The music by the pool is kept at certain level in order to be enjoyable for everyone and at the same time to keep in mind the other customers and... More

Sofia, Bulgaria
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 June 2013 via mobile

It is a very big and nice hotel.The rooms are big and very clean!the hotel has a nice outdoor swimming pool with a sea view,excellent facilities for conferences! Staff is friendly and very kind!the only thing which confused me was the system of getting a towel for the beach,it is too complicated!

Was this review helpful? Yes 1
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
10 June 2013

Dear Guest, We are very pleased that you enjoyed your stay at Melia Grand Hermitage. On behalf of all the team members we would like to thank you for sharing your impressions on Tripadvisor. As a way of keeping high standards and provide best services we have implemented several procedures in all of the departments in the hotel. One of... More

Baltimore, Maryland, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

We came here on our honeymoon for three nights in May 2013. We stayed in a level room (but did not do the level service) that had sea views and a balcony. The room was gorgeous - big bed, lots of room, and a GREAT bathroom. This hotel has all the amenities you might need - breakfast, snack bars, spa,... More

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qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
10 June 2013

Dear Guests, Thank you very much for investing of your time and writing such a detailed review on Tripadvisor. We are very proud of our facilities and what we offer to the guests. We highly appreciate your great comments. All of the team members are working towards providing the guests with the best possible experiences. We hope to have you... More

Lithuania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 June 2013

I highly recommend this hotel to everybody. It's high quality 5* hotel in Golden sands. The location is perfect, only 5 minutes by foot to the center of Golden sands with all it's bars, restaraunts, night clubs. The service is the best I've ever seen. The food is also really good. Everything is clean. Just perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review
10 June 2013

Dear Guest, Thank you for taking time and writing about Melia Grand Hermitage on Tripadvisor. On behalf of the whole team I would like to thank you for the nice words. We work hard in order to provide our customers with best experiences. We will continue to wok in the same direction. Kind regards, Temenuga Hachikyan Quality Manager More

 
 
Melia Grand Hermitage
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Hotel Summarization (Beta)

What travellers say

  • Very good(15)
  • Star hotel(7)
  • Swimming pool(5)
  • Best hotel(4)
  • Very nice(3)

Additional Information about Melia Grand Hermitage

Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Phone Number:
Region: Bulgaria > Varna Province > Golden Sands
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 104 hotels in Golden Sands
Price Range: £
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the serenity you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available.If you desire for a unique atmosphere, longing to reach the perfect peace of mind with exotic SPA treatments or yearn for the serenity of sun and sea…Welcome to the Melia Grand Hermitage! ... more   less 
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Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Grand Hermitage Hotel
Melia Golden Sands
Melia Hotel Grand Hermitage
Melia Grand Hermitage Bulgaria/Golden Sands

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Melia Grand Hermitage
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