The food is only for dogs. They have parking only for about ten cars (6lv/day) and they sent you to park in other hotels near there, if you don't do this they call the polish crane to take your car. My room was too dirty. The sea is too far. Final i loose three days from my interruptions. more

i just arrived from holiday..we were staying at Elena Hotel ..common lets be serious .. those who says was great maybe its someones from staff.we were reading the trip advisor but we didnt belive what people said.The room was lets say ok the tv was "out of order " ,the food is horrible same food every day and the drinks... more

We stayed in the hotel for 4 nights. Since we have 3 kids, we had 2 rooms, both of them on the fifth floor. The view of the Black Sea was breath-taking. The rooms were very big with plenty of room for luggage and more. The AC worked just fine, so no problem on a hot day. The pool is... more

we arrived very late at night we got checked in quickly and taken to our room where we had a cold supper waiting for us which was lovely. after that the holiday just got better and better, the staff were all friendly and helpful the food was a good mix there was always lots to choose from chicken,pork,beef,pasta,fish etc etc... more

We have just come back from a two week holiday at the Hotel Elena in Golden Sands Bulgaria and all I can say is do your research and ask the right questions from your holiday provider before you book your holiday. The hotel was fine and the staff were as helpful as the language barrier allowed them to be. I... more

We are a couple in our early fifties. We did not find staff at all ignorant, in fact I would say they did all they possibly could to help you. Animation team brilliant. They are so friendly one may even ask if they can sit with you at lunch or dinner. How can you say they are ignorant? Depending on... more

1.Location - Nowhere near the sea 2. Staff - Ignorant. 1st day we didn't find the tv remote, it took us 2 trips to the reception to actually get one that was broken, we came back the 3rd day, they said "sorry, we dont have another remote for you" - that really pissed us off 3. Room - very spacious,... more

food the same day in day out no change,no entertainment , staff very ignorant, dont cater for the english at all . worst holiday we have ever had in our lifes ! more

Well I must say that after reading the reviews on this website, I was rather nervous when I got off the coach to start my holiday. First impressions were good, and the staff were friendly - despite it being the early hours of the morning. We were shown to our room, and were delighted with the sea views, the clean... more