The hotel was clean. The reception and overall check-in experience was smooth. Impeccable housekeeping service except the towels have to be changed more often.Beds were slightly uncomfortable. The breakfast offered was well rounded and had a good taste.Above average for the price offered.

The hotel rating was better than poor but really not average. We arrived at the Shipka 6 days into our fateful holiday. If you know the Varsharva hotel, the Shipka is a palace except it isn't and we had to pay an upgrade of £600.00 for the pleasure. Its faded, no investment, repairs of doors that won't unlock lifts that... More

this was our second visit to the shipka, and must say that last years visit was better, although we really enjoyed our holiday the shipka could have been better. the room was never cleaned in all the 2 weeks we was there, the towels are still only being changed every 4 days infact we only saw one cleaner 3 times... More

This summer I went to golden sands and stayed in Shipka for a week. I would not be exagerating if i said it was the worst trip I've ever taken. First, we went to the room, the lights were not working so I asked the lady at the reception to send someone to fix it, twice! Nobody came. I fixed... More

There are 2 interconnected buildings. One facing the pool for west europeans and one facing the mountains for east europeans and arabs coming on cheap organized trips. I think all the good reviews are from the ones who had rooms in the new building facing the pool. Well, as every where else, you get what you pay for. Shipka is... More

We have stayed in the Shipka Hotel every year for about 5 years now. I love this hotel.It is so central for all. The staff are freindly and will do all they can to help. The food is good. We have been going to GS for 17 years and this is the best value hotel we have stayed at.Leaving again... More

i stayed at the shipka for 7 nights and it was very good for money value and the staff was very nice and the rooms clean,don't be cheap on the tiping,bulgrians love tips

A lot of the detrimental reviews regarding this hotel seem to be added a while ago so i'm now going to bring you up in time to 2011. My friend and i found this hotel perfectly situated for all the amenities Golden Sands has to offer! Your situated in town with a five mins walk to the beach! We found... More

a very good place to be it is in the middle of everything u can have a sea view or a pool view everything is very good the food /ac/refrigirator/hot water/house keeping/internet in lobby/we were for 8 days there we were too much happy me and my wife and the nxt year sure we will be there and in the... More