On arrival hotel looks fine, staff unhelpful throughout. Room very basic musty smelling, the drains smelled terrible from within the bathroom, told our rep who said all the rooms were the same. Bed and breakfast board, breakfast not very good at hardly anything for the English, so after day two we skipped it. Smell from the drains made you heave... more

After reading all this reviews i was afraid that my little holiday will be spoiled. Indeed the hotel is rather old but is clean, the satff are smiling, has large rooms, large balcony, and it's surended by green woods. has a verry large inside pool. The food is not great but fair enough for the price we paid. If you... more

Me and my girlfriend stayed here for a week in june 2008, their are two parts to this hotel the spa and resort, the spa is very nice the resort is not, our room was at the back of the hotel which had a view of trees, we also had a hornets nest close by, the balcony is not private... more

My two teenage sons and I stayed here 5 nights as the final culmination of a 2 1/2 week family cultural heritage tour. It was to have been our resort portion of the trip. We were pretty dissapointed. First of all, DO NOT CONFUSE THIS HOTEL WITH THE HELIOS SPA HOTEL. Although they share the same phone number, swimming pools,... more

at the first glance it seemes to be a lovely palce but you may face with some problem during your accomadation in that hotel. the room service is not somehow acceptable. I found my room without any towel and they balme that there were some at your room and they wanted tocharg me for what i didnt do (missing towel... more

on first appearance excellent then useless unhelpful reception,people running up and down corridors banging on doors all night, music blearing all night,when we complained was told that this was acceptable and that they could do nothing about it.9 rooms complained.i would never go to this hotel again how it gets 3 -4 star rating must be on appearance alone ,lifts... more

I had never been to Bulgaria before and was a bit nervous about it but was pleasantly surpised by this hotel. I am a bit of a hotel snob but it was clean and the staff were very friendly. For me the major downfall is that there was only a shower in the room - I am a bath person... more

dieses Hotel ist das letzte, nix buchen was "Helios" heisst. Bei Neckermann wurde mit den Bildern vom Helios Spa Resort... more

War ein echt schöner Urlaub wir haben paar nette Leute kennengelernt der Flug war nicht so lang was wir echt... more