This used to be called HELIOS SPA HOTEL, now that has been re named the DoubleTree by Hilton, and they left this bit of the hotel over, in one word it is a dump, we had booked to stay 4 nights we arrived at 9 in the evening with a young child so we stayed but next morning paid an... More

We were sold this hotel as 5* by Thomas Cook. I have stayed in better travelodges. The cleaner on our floor didn't. We had to argue with the cleaner for extra pillows, I think she wanted a bribe to do her job. Not everyone was on an all inclusive package so the breakfast and dinner was a bit of a... More

The old Helios Spa & Resort is now Doubletree By Hilton. From a 4 star hotel it once was they claim now to be a 5 star hotel. Well IT IS DEFINITELY NOT!!! Bad points: 1. It is a real 3 star hotel, not 5 (this realy annoys me). Hate when they do this marketing scheme, so they could trick... More

This hotel has been taken over by Doubletree by Hilton, it hasnt made the slightest difference, it is still of poor quality, and nobody seems to be interested, it is deffinatly not ready for occupation, Saga should be ashamed of itself for sending people here, it has proved to me that Saga do not take there customers into account it... More

The room service is bad, lazy and doenst clean. the toilet had pee stains, the drains smell of old rusty pipes, the balcony was flooded because it rained and didnt drain and covered with flying ants. I found an old shoe under the bed and the carpet was filthy! Now to the food, undercooked meats, sausauges that were served for... More

When first arrived went to our room and first thing that hit you was the smell, it smelt of drains and also had a ant nest in the door frame. Cleanliness in room was terrible, and towels were very shabby and frayed . The food in the restaurant was always cold, mouldy bread, no cups always in dishwasher, tea machine... More

On arrival hotel looks fine, staff unhelpful throughout. Room very basic musty smelling, the drains smelled terrible from within the bathroom, told our rep who said all the rooms were the same. Bed and breakfast board, breakfast not very good at hardly anything for the English, so after day two we skipped it. Smell from the drains made you heave... More

After reading all this reviews i was afraid that my little holiday will be spoiled. Indeed the hotel is rather old but is clean, the satff are smiling, has large rooms, large balcony, and it's surended by green woods. has a verry large inside pool. The food is not great but fair enough for the price we paid. If you... More

Me and my girlfriend stayed here for a week in june 2008, their are two parts to this hotel the spa and resort, the spa is very nice the resort is not, our room was at the back of the hotel which had a view of trees, we also had a hornets nest close by, the balcony is not private... More