When I reported that the room had not been serviced AT ALL on the second day of our stay, the only response was "I'll speak to the cleaning lady about that". Good grief. NO hotel in America would take no action to make me happier if that had happened! I'm paying full rack rate for this place (which has smokey... more

We were in Edmonton on November long weekend - the weekend of the Canadian Finals Rodeo. Everything in the entire city was booked with exception of this hotel. We only spent one night at the hotel, arriving late and checked out right after breakfast, so didn't see all the hotel had to offer. We booked through Expedia to learn when... more

This property is exceptionally clean considering the problems most hotels have retaining staff. The rooms are new, comfortable and are in really good shape. The lobby has a great sitting area and the property offers free local papers. There is a limited choice in the continental breakfast but the products are fresh. The staff are friendly and courteous! more

What a friendly hotel, I spent a week here whilst visiting family, upon arrive i was given a free upgrade to the business class floor. the rooms are large, spacious with a minibar & snacks and are keep very clean. The hotel staff were great, nothing seemed to be to much trouble for them, they provided me with local maps,... more