Check-In took more than one (1) hour, with only one staff member at the front desk and spoke very little english. Do NOT stay in Building 2, finally moved to Building 3 the following day. Food was ok and not all the restaurants were open all the time; ie (first night of stay and 6th night of stay due to... more

This was my first trip to Mexico so I didn't have anything to compare this resort to. Basically I was a clean slate. I was just looking forward to a week of not cooking or cleaning. I didn't expect perfection but I did expect more from this 4.5 star rating. The bus ride was insane - roads are very twisty... more

We stayed in the executive suites which was well worth the upgrade and had the time of our life. I have a few basice requirements which include, comfy bed, good pool and good food. This resort had it all plus, plus. Our room was excellent, service was above standard and the adult only pool was an added bonus. With everything... more

My husband, 7 yr-old son and I stayed with two other families at the Palladium from Nov. 4-11th. We had read several poor reviews and had done our homework on the resort. This resort is a full 45 minutes out of PV along a twisty road. Having previously been to the Mayan, we tried really to go with an open... more

My husband and I travelled Nov 7-14, 2009 with our two teenage boys to the Palladium. We were in building #1 which is one of the older buildings. We had an ocean view as most rooms do. The room was large and clean. Beds were old but comfortable. Pillows lumpy. Safes in room are small and use your code vs... more

Checked in to Building 2, no upgrade offered and if this was the only place to stay, would have left the next day. Checked the next morning and we were told about the Royal. It is like leaving the bus station and arriving at a SPA...well worth it. Much smaller and adult only, with bonus of prebooking at the restaurants... more

We stayed at Palladium from Nov 8 - 15 2009 with my husband, 2yrs old daughter, and two other family with 2 kids age 5 and 9, total 8 people. I did not expect much from this resort since we got a very good deal. We paid airfare only for our daughter since under 12yrs old eat and stay free.... more

The kids were happy getting knocked over by the waves in the ocean, swimming in the pool and snorkelling in the ocean pool. You can surf on the beach right outside the hotel, so my husband and I each spent an hour or so surfing every day we were there. I have never been on a cruise but think the... more

Stayed for one week in November with a big group of family for a wedding. First of all I want to say I'm not one of those hoity toity travel snobs that unless they are treated like royalty aren't happy. To make me happy I need a clean room and good service. Wedding itself: Beautiful! Absolutely gorgeous photos. Stunning location.... more