Will the renovations be completed by December 2011? We would like to visit the resort during this time but want to make sure that renovations are complete.
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Dear Ksimss,
First of all, thank you for considering Palladium Vallarta for your next vacation. Regarding your question I do not have any exactly date yet but we estimate to finish all the works for the 15th of December.
I hope that information helps you and if you need anything else do not hesitate to contact me
Best regards,
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We recently stayed at this property and we liked it very much, the surrounding area is also a beautiful view if you like nature and jungle like landscapes. We were concerned when we heard about the construction going on but we almos didn't see it. Great service almost from everyone except for Susana at the front desk, she is kind...
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Dear Gatewood M,
I am glad to know that you enjoyed your last vacation in Palladium Vallarta. For us it is important all comments that we receive from our guest because that helps us to know if we are in the right path.
Regards you comment about our employee, I would like to apologize for your inconvenience with her. All...
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We wanted a quiet vacation without all the noise and splash of a bunch of children. We had it. We were there August 25-31 and it was great. Probably only 80-120 people at the entire resort. When we first checked in we were upgraded, ast not cost to us, to the Royal Suites because the building we were supposed to...
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Dear Guest:
Thank you for your comments and take some time and express your perception of the services offered by our resort, for us is very comforting to know that your stay with us was enjoyable, thanks also to let us know the areas of opportunity and can thereby improvingin better service.
If you need some help during your next...
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My sister and I went on a "sister holiday" to the Palladium Vallarta in April. We were upgraded to the Royal side and we are so glad that we were. We had a private restaurant on our side and our own infinity pool that overlooked the ocean,it was beautiful.The other side was very crowded with local people and a zillion...
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Dear Guest:
I want to thank you for your trip report and for share with our visitors your experience , for us is very important every opinion and feedback, We really appreciate the tips that you gave to our visitors, we are all the time aware to improve in better service.
We hope to welcome you again with us in...
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We celebrated our 32nd anniversary here August 25-30, 2011. We chose the area because
we honeymooned in Puerto Vallarta in 1977:) The ocean and mountain views and the beach are still as gorgeous now!
The construction was going on all around us, but, unless we ended up right next to it, we did not even notice the noise and work...
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Dear NashvilleReunion,
I would like to thank you for your comments about your stay in Palladium Vallarta. I am glad to know that you enjoyed your stay in the Resort . It is a fact that the hotel is under renovation, nevertheless, we are working every day in order to maintain as well as we can all our installations and...
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LOVE LOVE LOVE the Palladium!!
My husband and I came here in May for our honeymoon!
We had been referred by friends who loved it and had been a few times!
The hotel itself is great! The food is awesome ( we loved the Mexican restaurant overlooking the surf!!) The staff are all incredibly friendly and helpful!
And the surf...
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Dear Loriemetz,
Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product.
I was very pleased to read all the positive comments you had for us.
If you plan to visit us on the future, please do not...
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I will keep it short: I have travelled plenty, mostly staying at 3 star hotels, so I was expecting something at a 4 star hotel.
We will be getting married here in one week, and I am soooo embarressed that I asked 30 people to come here. There is construction going on, and out of 5 restaurants, 1 is open...well,...
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Dear Miss Al-Rawi,
I feel really sorry that your stay in Palladium Vallarta is being not the breathtaking experience that you expected despite all of our attentions. About the issues that you said in your trip report, I would like to mention that our commitment is to provide the best service and attention at all times to our guests, therefore...
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We had a wonderful visit at the Palladium Vallarta July 30 - August 6,2011. We joined our friends who are getting married at the beginning of next month for a 7 day get away. They just wanted to relax and unwind, and we were just looking forward to a week at the beach. From the time that we drove up...
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Dear Rosemarie and Neil,
First and foremost, I would like to express our gratitude for your excellent and warm comments, as we constantly work to make our visitor’s holidays a memorable experience and comments like yours show us that we are in the right path and motivate us to keep going.
We feel really happy to realize that you had...
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I took my 16 year old daughter here for a week to relax. We had a very poor time. First our room was on the first floor there were cock roaches in the bath tub and mold on the tile. Our balcony was in a grassy area with plants all around and sprinklers going all the time. You could not...
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Dear MFisher89,
I am really sorry that your last vacation at Palladium Vallarta was a disappointing experience. It is true that our hotel receives guests from different nationalities. There are national and international guests and we try make all our guest vacations an unforgettable experience regardless of the country they come from. During the summer months, we have more national...
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This resort is under renovation one building at a time. Building 3 is done and very nice building 1 is under renvoation we stayed in the old available bulding 2 had a good ocean view but the room itself was bare bones
From our 13 year old son's point of view -not a lot to do for teens and the...
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Dear suntan154913,
I am sorry to learn that your stay and experience at the Palladium Resort and SPA in Vallarta was a disappointing one. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need...
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