I just returned from a week at the Royal Suites - my third time staying in the Suites and my 4th time at the Palladium Resort. The quality of service at the Royal Suites never disappoints me. The hotel, rooms, pool and grounds are kept spotlessly clean. The staff in the Royal Suites really go the extra step to keep... more

Just got back from this hignly recommended resort. Rooms are very dated, on check in we couldn't get room level we paid for. this process took a couple of days to sort out. Food was terrible, we are both foodies and enjoy trying new things. Under normal circumstances we have no fear, here the presentation was really low brow, "seafood... more

We stayed at the Palladium Jan 28 to Feb 4. The place was pretty impressive for only $1000 per week with tax. The grounds were quite expansive and keep you busy if you like to wander. We found no problem getting shaded lounge chairs at various times of the day at pools and beach. I was also afraid after reading... more

We were at the Palladium January 24-31st 2009. This is our second year and we loved it! We took two friends who are new to the Palladium and they loved it also. All I can say is read the reviews. This resort is about 45 minutes away from Puerto Vallarta and 15 minutes from the closest town Bucerias (which has... more

We were picked up at the airport by very friendly bus staff and quickly checked in to a standard room garden view, very clean but a bit older. Stayed for three nights and then upgraded to the Royal Suites Punta Mita *****Best thing we ever did, you can book into all the ala carte restaurants by phone, your bar frig... more

Well I read all the reviews before we left but didn't expect one big hassle-the ala cartes. I think this is a recent change due to what I don't know but it was a pain. We were traveling with 2 other families one of which had been here for a wedding 2 years ago and loved it. I didn't enjoy... more

We came back from our trip yesterday. Our family consists of 49 year old, 44 year old, 20 year old, and 16 year old. We all loved it. My husband and I were comparing it to a five star in the Mayan , we stayed at, and really didn't see much difference other than the rooms being older and the... more

I read the TripAdvisor reviews on this resort about 6 weeks before traveling to Mexico and after reading them, called my travel agent and upgraded to the Royal Suites hotel located on the same property. The upgrade was the way to go at this resort. The Palladium complex is older and not as nice as the Royal Suites. By upgrading,... more

Well, I read the reviews before coming on this trip, and have to say, i was scared! so many people were so negative, that i was beginning to think we'd gotten a bum deal. but, i decided to give it a try and form my own opinion, plus i have a few friends who've been there and said it was... more