We returned today after another 2 weeks at the colonial. Again we had a great time, the food, drinks and staff are great. We managed to use the ala cartes 13 nights out of 14, and we walked straight in at 7.30 and a table was available most times. Entertainment staff and shows even better that the last visit, well... More

We stayed at this hotel in beginning of May, overall this hotel was just average! We have been to many AI in Mexico, and this one just doesn't stand out as a 5 star! The only thing this hotel has going for it now is the great beach, but that's about all. They do not have beach service so if... More

I traveled to the Grand Palladium Colonial Resort with my friend from April 23-30, 2013. We arrived at the resort around noon with a large group of people, but the front desk seemed prepared for the large inflow so check in was pretty quick. Unfortunately, our room was not going to be ready till 3PM so we couldn’t get settled,... More

This was our second visit to this resort,we stayed at the Colonial side last year which is pretty central for the restaurants.This year we were suprisely upgraded to a lovely spacious suite on the Kantenah side,this had a jaccuzi bath and two double beds,a couch,flat screen tv,docking station for ipods,air con,a stocked fridge which we had a few issues with... More

This hotel is huge, and has a lot to offer. Lots of family entertainment and couples entertainment as well. We stayed for a week and didn't make it to all the hotels. Its along the beach which is very nice. The staff here are mostly used to receiving tips, and didn't show much appreciation. But don't let that stop you... More

The hotel is huge, and that's amazing, although it makes getting from one place to another hard or time consuming. If you're traveling in a large group it can be hard to get together with everyone. I went there for a friends wedding and to my opinion the hotel should have made a bigger effort to accomodate our rooms in... More

This is the first trip to this resort and I was very happy with the accomodations. Some of the reviews mentioned flat pillows and uncomfortable beds but i did not experience that. The furnishings were a little worn but clean, the shower was great. The resort is very large and there is a lot of walking but the trams and... More

Would have preferred rating this hotel at 3.5 stars. Overall, my impression is a positive one with limited caveats. The rooms are marginal and show their wear and age. Nicely designed but with neglected maintenance, including threadbare bedspreads and paint in need of some touch-up. Mini-bars were nice and the color schemes were standard with many of the bright colors... More

This was my first trip to Mexico, so I have nothing to compare Grand Palldium Colonial to, but it was fantastic! Everyone is extremely friendly, and the service was almost always top notch! Pros: - The beach is looovely. There is plenty of seating and snorkel equipment / towels are complimentary so you can just jump into the ocean and... More