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All 21 Akumal hotels »

Grand Palladium Colonial Resort & Spa

4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico
Hotel amenities
Ranked #2 of 21 hotels in Akumal
4.5 of 5 stars 1214 Reviews
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1,214 reviews from our community

What travellers say about this hotel
  • Very good(37)
  • Salt water pool(35)
  • Playa del(28)
  • Beach bars(24)
  • Great time(23)
  • Riviera Maya(23)
  • White Sands(23)
  • Junior suite(19)
  • Steak house(13)
  • Lounge chair(12)
Traveller rating
    692
    302
    103
    75
    42
Only show reviews for Family (298) | Couples (422) | Business (5)
Date Rating
Steve R
Fort Atkinson, Wisconsin
1 review
5 of 5 stars Reviewed 20 February 2012 NEW

We have stayed at this resort 8 times and watched it evolve and continuously improve over the years. We have been vacationing since 1993 (with 2 trips to Jamaica and 2 to the Bahamas) and have stayed at many different resorts in Mexico. In the last 9 years we have come back 8 times to Palladium. We have stayed in... More

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Ronrum
Ottawa, Canada
Reviewer
3 reviews
10 helpful votes
5 of 5 stars Reviewed 20 February 2012 NEW
2
people found this review helpful

Be prepared for a Great holiday. Accommodations and grounds are excellent. Staff are extremely pleasant and helpful. Buffet food was great with lots of selection. I audit restaurants and bars for a living and have seen terrible to great. The Colonial ranks very high in my opinion. Clean, with attention to detail. Hot foods were hot and cold foods were... More

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Kamike
hampshirer
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 20 February 2012 NEW

The most amazing place. Ideal location service amazing More

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Sally C
bournemouth
Reviewer
4 reviews
9 helpful votes
5 of 5 stars Reviewed 19 February 2012 NEW
4
people found this review helpful

We have recently returned from a two week stay at the grand palladium colonial. Having read the reviews on here I was expecting a good stay however this hotel exceeded expectations. There are enough activities each day to keep even my husband amused but if you didn't want to partake they wouldn't hassle you and there were plenty of pools/... More

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Susan M
Winnipeg, Manitoba, Canada
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 19 February 2012 NEW
2
people found this review helpful

My husband and I just returned from a two week stay at this marvelous resort. We celebrated our honeymoon/first wedding anniversary on this trip. We had let the hotel know about this, and we were pleasantly surprised to find a bottle of champagne and fruit basket in our room upon arrival. The staff is super friendly, always smiling and ready... More

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lws83
manchester
Contributor
12 reviews
12 helpful votes
5 of 5 stars Reviewed 18 February 2012 NEW
7
people found this review helpful

Just spent 11 nights in Grand palladium in the colonial part of the hotel, after a very long flight and exhausting time going through customs it was a sight for sore eyes to arrive here! it is very grand and clean and the staff are wonderful,The setting is amazing in the jungle with the wildlife and water features. All the... More

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tiganca
Windsor, Canada
Reviewer
3 reviews
6 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

What better way to kick off 2012 than in the Mayan Riviera. My friend and I spent a perfect week, Jan. 1-8 at the Palladium! The last time I was there was in 2008, and the Palladium lived up to its amazing reputation! Having contacted Ms. Burque prior to our arrival with a request for a villa close to the... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
18 February 2012

Dear tiganca, In behalf of Grand Palladium team, I would like to give you thank you for your good comments. I appreciate your time and I am glad to know that you enjoyed your vacation with us. Please, if we can help you with anything, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More

Rochelle M
Toronto
1 review
7 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
7
people found this review helpful

I returned from this beautiful resort on Feb 10 and let me first start by saying wow. This resort blew my expectations out of the water, and to any of these bad reviewers I say you've got to be kidding me. I've had the pleasure of travelling much of the world to many different resorts and I would have to... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
16 February 2012

Dear Rochelle M, In behalf of Grand Palladium team, I would like to give you thank you for your good comments about our hotel and the staff who works here. We appreciate your time very much. If you decide to visit us in the future, don't hesitate to contact with us. Best Regards, Banesa Mª Burque Resident Manager More

Tyler G
Fort McMurray, Alberta, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
3
people found this review helpful

We just came back from this resort and we do not have enough good things to say about it. We got married there and it was a fantastic, the wedding planners were amazing and the whole wedding day couldn't have gone more perfect. We splurged and had a private meal at La Laguna and it was easily one of the... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
15 February 2012

Dear Tyler G, Thank you for your comments and thank you for your time. I am glad to know that you have had a nice wedding with us. I will share your comments with our Wedding Departament. All comments are help for us because we can improve our work every day. Please, if we can help you with anything, don't... More

KarenandSimon
Ipswich, United Kingdom
1 review
9 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
9
people found this review helpful

We returned from this hotel last week after a fortnight's stay (26 Jan - 9 Feb 2012). Overall we found this a really good hotel, with the highlights for us being the inclusive restaurant options and the free gym/spa facilities (I suppose one cancels the other out!). Our main observations: Restaurants - We do holiday a bit and are used... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review
15 February 2012

Dear KarenandSimon, Thank you for taking time to give us your comments about your vacation here, in Grand Palladium. I appreciate your time. I will share your feedback with the rest of the team. Best regards, Banesa Mª Burque Resident Manager More

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Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Akumal 77710, Mexico

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Grand Palladium Colonial Resort & Spa
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