I can not understand how anyone could find a fault with this hotel, I have just got back and I am gutted to have left there, the staff was fantastic, hotel beautiful , food was great, we never had any long waits for food or drinks, and I found the staff could not do enough for you, rooms and hotel... More

I don't even know where to start! We had such a fab time here. I'll do it in sections so I don't excitedly babble too much! We travelled with First Choice from Bristol (via a 20 hour detour to Cozumel but that's a whole other story...!) from May 2nd to 16th. Room: The room was beautiful. We got upgraded due... More

The resort itself is very large. It's actually a combination of 4 resorts in one: Kantenah, Colonial, White Sand, and Riviera. There's the Kantenah/Colonial side ("K/C"), and the White Sand/Riviera side ("W/R"). In order to get from one side to the other, there's a car (looks like a little train) that goes from lobby to lobby. The train takes about... More

This will be a complete and thorough review of our stay at this resort. Before I start, let me preface the review by saying my wife and I have never gone on an all inclusive holiday before and this was our first time to Mexico. We booked our stay directly with the resort and were offered the 'fly and buy'... More

We had recently stayed at Grand Palladium Kantenah for 2 beautiful weeks (31 Mar - 15 Apr 2013) Taking off and flying to our vacation destination was a breeze. We landed at Cancun airport at 9 PM. Pick up of luggage was fast no issues there. Finally we got on the bus, air-conditioned with toilet access. We were offered a... More

This resort had a few great things. One is the Mayan Shower.....it's worth the upgrade (however it often took 10 minutes to get warm water and very often warm water never came). The pool here is spectacular; loved the "in pool sunchairs." The food was better than Cuba or Dominican. The beach was mediocre at best, the service was poor... More

'First of all I would like to say that I'm a pretty seasoned sun-worshipping traveler.I have been to the Caribbean many times and have stayed at some awesome resorts..I have also been to different beaches in Mexico 7 times and love it there as well. Last year for our annual girls beach trip my girlfriend and I tried the Riviera... More

We had a great time at the Grand Palladium Resort.... just some things you should know. 1. The Kantenah Junior Suite is not that big. We had a family of 4, and I thought it was a little cramped. The bathroom is pretty small. It is pretty much the size of a standard motel room in the USA. It didn't... More

Husband and I stayed April 24-May 2 on the Kantenah side, Mayan suite upgrade. Upon arrival, we were promptly asked to stay one night at Barceló property as they were 'overbooked". This did not set well with me. I kindly said no, as we had traveled all day and didn't want to unpack twice. All in all, we loved our... More