From Feb. 10-17, 2012 we had a great time with my wife, son and sisterinlaw, this resort has great people and food our second time traveling to Tulum, the first time we stayed in dimond, second time regular stay. We had so much fun while we stayed there we where left with great memories, until we got home and discovered... More

We got back last week and overall the Tulum was a great place to stay with everything you could ask for, you just had to find it. We went on an Apple Vacation, and for a few dollars more (37 each for the trip) stayed in the Diamond section which gives you a bigger room and a view of the... More

spent 2 weeks at the resort and absolutely loved everything: service, food, weather, choice of things to do. the room was spacious, the choice of 3 settings of air conditioning and/or fan very convenient. talking about food I wish I was on a diet for 2 weeks prior to visiting gran bahia so I could try more different dishes as... More

My husband and I enjoyed our vacation overall but there were some things that will prevent us from returning to this particular resort. We traveled through Apple vacations which we've never had an issue with so it seemed the right thing to do. We paid extra to get a non stop shuttle from the airport to the resort because this... More

Like others who have stayed here and wrote an excellant repore on this resort ,you will enjoy your stay . We found this place very high on standards and the staff really really looked after you . Greeted always with a smile .Yes the beach has rocks in the water and you'll need water shoes but not the whole beach... More

The following is a list of problems we had with the hotel itself; 1. The room was very small and the bathroom even smaller 2. The king size bed was actually just 2 beds pushed together. I fell through the center in the middle of the night. The mattresses were so uncomfortable I had a sore back when I got... More

My son and I went here in August 2011. The staff were second to none, the whole complex of three hotels was amazing. The a la carte restaurants offered a wide range of flavours. Even the main buffet restaurants had far more variety than you could eat. The rooms were perfectly cleaned with a array of towel models daily. Waking... More

This hotel is amazing, you are free to use the whole complex of three hotels: Tulum, Coba and Akumal. The rooms were massive, with big beds and fully equipped bathrooms. Always had good entertainment... and the food is brilliant considering its all inclusive. The resort itself is fantastic, and although it is so big, you will really feel welcomed by... More

Awesome room (building 27 - southend of Tulum phase, so we were as close to the Akumal main building as the Tulum. Rooms at Tulum all seem to have view of the ocean though they are older. Still clean and neat every single day. Excellent service by our maid, Rohoan. Exceptional towel art! We looked forward to seeing what he'd... More