some tips we found out while we were there. Be prepared to have the staff get to know you by name, take an electrical adapter, eco-friendly bug and tanning spray, comfortable flip flops and water shoes, feel free to hop a tram to either of the other resorts, bring an large insulated drink mug to keep your drinks cold, visit... more

First off before reading any reviews on here, you should know to take some reviews with a grain of salt and not let one bad review make your decision. I have stayed in many 4 and 5 star resorts and this easily ranks as one of my fav holidays. I'll start with the service - The service was in my... more

Our time at Tulum was AMAZING. I couldn't believe my eyes when I arrived. Everything was so clean, bright and beautiful. The people there keep the resort looking amazing. We arrived the Tuesday before Hurricane Ida decided to rear its ugly head...so it rained 5/6 days we were there...but it was still SO much fun!! The activities team did an... more

The staff that works by the pool(animation team) are crude womanizing terrorists who harassed me the entire trip - the management there seemed to be concerned about my complaints, but I knew that these guys were up to the same thing the next day. They go around and ask people if they want to go to the Coco Bongo -... more

This was our 3rd time to this hotel. Teenaged boys liked this resort as they spent time at the Club. Snorkeling is ok. Quite a distance from the airport. The boys had a great time with the Animation Team. more

My husband and I spent 10 days at this resort for a second honeymoon. If you're looking for a great deal, a place to relax, excellent service, and stellar snorkeling, I couldn't recommend this place more highly. The food is average (as expected from an all inclusive) but definitely not terrible by any means. There is a multitude of choice,... more

This resort is definitely NOT family friendly. Families w/ teenage girls or single women traveling alone or in groups BEWARE. The entertainment staff were a crew of disgustingly, disrespectful womanizers. There was one jerk in particular that had a large mole on his lip that everyone referred to as "Ricky Martin" who you should be particularly leary of. There is... more

My husband and I stayed in GBPT 4th-18th Oct 2009, and I couldn't fault this place at all!! Firstly we flew with Thomas Cook from LGW to Cancun. Trip from airport to Hotel around 1.5 hours. On arrival at Hotel, we were greeted with a cocktail, and patiently waited in line to check in, only to be told when we... more

We booked a package deal with Priceline. After much research on Tripadvisor, we decided to rent a car instead of paying for a roundtrip transfer which was great. When we landed at Cancun Airport, We were hassled by the Immigration a little because my wife was on a visa extention for USA and as curruption goes, they swindled $200 out... more