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All 21 Akumal hotels »

Grand Palladium White Sand Resort & Spa

4.0 of 5
Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Hotel amenities
Ranked #10 of 21 hotels in Akumal
4.0 of 5 stars 694 Reviews
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694 reviews from our community

What travellers say about this hotel
  • Salt water pool(35)
  • Very good(33)
  • Very nice(32)
  • Playa del(26)
  • Beach bars(15)
  • Riviera Maya(14)
  • Junior suite(14)
  • Steak house(13)
  • Royal Suites(12)
  • Pretty good(12)
Traveller rating
    357
    190
    83
    40
    24
Only show reviews for Family (196) | Couples (330) | Business (3)
Date Rating
marla b
Oceanside, New York
1 review
5 helpful votes
5 of 5 stars Reviewed 14 February 2012 NEW
5
people found this review helpful

Just returned from our (3 couples) first trip to the White Sand Resort. The property is magnificent, lush gardens, marble pathways & lagoons on either side of the paths. The Renova Spa is outstanding, whirlpools, saunas, steamrooms, hot tubs, infinity pool, unreal. Service was exemplary, the staff bends over backwards to attend to your needs, unlike other all inclusives we... More

Was this review helpful? Yes
Antonio Parrado, Resident Manager at Grand Palladium White Sand Resort & Spa, responded to this review
17 February 2012

Thank you marla b, It's good to know that you liked the hotel and that you appreciated our commitment with the nature. It will be a pleasure to receive you in the future. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com More

chinkygal
Brampton, Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

Went on Feb 3-10, the palladium was simply amazing, from the 4 resorts in one , the food, the people and the fun. More

Was this review helpful? Yes
Antonio Parrado, Resident Manager at Grand Palladium White Sand Resort & Spa, responded to this review
17 February 2012

Thank you chinkygal, I hope you visit us again in a near future. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort & Spa The Royal Suites Yucatán dtor.whitesandriviera@fiestahotelgroup.com More

silverdragonfamily
London, Ontario
1 review
4 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
4
people found this review helpful

We knew this was a good resort going into it. But it was more then good it was absolute fantastic. The maid service was excellent along with the concierge service, they were always asking if there was anything else they could do to make our holiday better. The hotel staff was always polite and willing to help even if they... More

Was this review helpful? Yes
Antonio Parrado, Resident Manager at Grand Palladium White Sand Resort & Spa, responded to this review
17 February 2012

Dear silverdragonfamily, Maybe my opinion is not the best to say this but you are totally right (just kidding). Thank you for your comments, it's nice when I read people who enjoyed their holidays and didn't find anything wrong. Of course we are not perfect but we try to help or find a solution when something doesn't like our customers.... More

Family T
Atlanta, Georgia
2 reviews
7 helpful votes
4 of 5 stars Reviewed 10 February 2012
6
people found this review helpful

We went in August, It was perfect weather. The food was great, even something for my finicky teenagers. I really enjoyed the beach, the water was beautiful and the snorkling was great. For a very large resort the beach did not feel crowded. The kids enjoyed the volley ball court and with that many people there was always someone to... More

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Antonio Parrado, Resident Manager at Grand Palladium White Sand Resort & Spa, responded to this review
17 February 2012

Thank you Family T, I'm happy your family could enjoy our activities. I recommend to check our daily activities with our entertainment team in our main swimming pools as we have daily and nightly activities and shows every day. Regards, Antonio Parrado Rodríguez Director Residente / Resident Manager Grand Palladium White Sand Resort & Spa Grand Palladium Riviera Resort &... More

Jackie127
Nova Scotia
2 reviews
9 helpful votes
5 of 5 stars Reviewed 9 February 2012
8
people found this review helpful

Part 1 Live from........bloody Halifax airport. We are so used to having a direct flight to Mexico our mindset was stuck on getting to the airport 3 hours before take off. Geniuses that we are, we're pulling into the airport when it dawns on us that this time we are going to Toronto first. Only had to be here an... More

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disapointedOttawa
Ottawa
1 review
4 helpful votes
4 of 5 stars Reviewed 9 February 2012
4
people found this review helpful

We booked the White Sands - Royal suite, the extra cost for the Royal Adult only section was well worth the expense......The service from the front desk to the transportation to the servers to the cleaning staff, were sooooo fantastic. We could not want for anything....whatever you wanted you got it. The resort's total appearance was welcoming, clean, lush gardens... More

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butterbean32
Senior Reviewer
7 reviews
6 helpful votes
4 of 5 stars Reviewed 8 February 2012
5
people found this review helpful

I highly recommend spending the extra money to stay in the Royal Suites section. That gives you access to the entire resort in addition to the royals only sections. The resort is huge and the royal suites guests have their own transportation around the resort. The resort was great but I want to point out a few things I wish... More

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Stephanie M
St-Jean sur Richelieu
1 review
4 helpful votes
5 of 5 stars Reviewed 4 February 2012
4
people found this review helpful

I just can't understand the negative comments at all!!! Just came back from a wonderfull week at the Grand Palladium White Sand resort and Spa (from Jan 28 to Feb 4th). Even if the temperature was not beach perfect, there are so many things to do or to see on this resort that you can't be disapointed. We got a... More

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am c
Vaughan, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

Great Resort, friendly people, clean rooms with beautiful outdoor whirlpool, stocked bar. Will definitely return. More

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Tashawnda M
Circleville, Ohio, United States
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

The White Sand, Kentanah, and Colonial are all actually on the same property, so be aware that the resort is huge. We actually spent an entire day wandering the property, and still managed to get lost multiple times. If you go, make sure you check out the spa. Even if you don't want any spa services, it's worth going just... More

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Grand Palladium White Sand Resort & Spa Also Known As

  • Grand Palladium White Sands
  • Grand Palladium White Sand
  • Grand Palladium White Sand Hotel
  • Grand Palladium White Sand Resort
  • Grand Palladium White Sand Resort Spa
  • Palladium White Sands
  • Grand Palladium White Sands Resort
Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico

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Grand Palladium White Sand Resort & Spa
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