Four rooms reserved in advance and they "couldn't identify the booking" - dour receptionist suggested I may have booked the wrong hotel as there is one with same name seven miles away and people "outside the area" always get them mixed up. Politely pointed out I lived in Crewe for 3 years, so knew exactly which hotel I was booking!... more

Excellent Value for Money, Staff Friendly & Professional. Restaurant and meals excellent. The 2 day stay away with my wife was made perfect, nothing was to much trouble. Will definately return as its the best in the area more

My second review of this hotel, and standards have certainly slipped since the last time I stayed. While the staff remain as pleasant as ever, there are not enough of them to provide a good experience. The room was pokey and tired, facilities limited and breakfast cold. It used to be the case that the Crewe Arms was the only... more

With reference tothe service recieved whilst attending a pre Christmas dinner dance. We are the group of females who work at Stead & Simpsons shoe shop , Crewe. Age range 18 to 50 plus. Starters ....terrible , i.e soup cold . Main meals ! awful ! Some were inedible. Sweets were poor, particularly the cheese cake (returned to kitchen). The... more

Would definately recommend staying at this hotel. Lovely rooms, friendly staff and great food and a decent price. Not one thing heard from the railway (infact not only did I not hear the railyway I didn't even see it!) Perfect location for a visit to Keele Hall/University, would stay again. more

The Crewe Arms has up to now stayed off my list, due to bad reviews from co-workers on business trips there - I've always trusted the Ramada or Hunter's Lodge. But after numerous positive comments I decided to try it. I'm pleased to say things have improved. Firstly by contacting the Hotel direct you get some good deals, my night... more

This is the second time I stayed here within the month and I must say that the return visit was much better than the first. I had been allocated a room at the back of the hotel that had been refurbished to a decent standard and had triple glazing so no noise would be heard from the mainline station behind.... more

I stayed for two nights at the Crewe Arms Hotel for a business meeting and would not stay again - I could hear both the trains and the train announcements from my room which was drafty and uncomfortable - not making for a good nights sleep at all; additionally, there were few vegetarian options on the menu (and none at... more

This was a nice older hotel. Hotel was clean and had a good english breakfast. I would stay again. Make sure to visit The Express pub about three blocks away. Very friendly folks. more