We had a great two night stay thanks to Groupon. Would definitely recommend this hotel and would go back again and pay full price!! The staff were great - friendly, helpful, polite. The evening meal was delicious and beautifully presented. Breakfast was huge with a wide variety of things to eat and drink. The Dolly Blue Bar offered good food... More

My wife booked a surprise Valentine's break for us at the Whitewater - and she could not have made a better choice! We had a superior room overlooking the river which was spacious and beautifully appointed, but most importantly quiet, which is a priority for me. There was limited choice on the special table d'hote menu but what it lacked... More

we have just arrived home from a stay at the whitewater hotel .on arrival we were checked in and given a room on the second floor.The room was spacious,breakfast was good,dinner was like masterchef ,real quality food and well presented.. Also a special mention to your receptionist Dee who looked after us and answered our questions.There are some great views... More

Location A++++ Shame it snowed. Great for the pictures. Staff very friendly & helpful. Down points, very cold hotel had to change rooms due to problems with the heating, upgrade didn't feel like an upgrade, dated room & decor. Then the lights went off so again problems. Sorted after 30 mins by again helpful staff. Food was very nice, but... More

staying at the white water hotel at the moment booked in for two nights arrived today sun really good first impressions right on the river its been snowing so its very picturesque we arrived early so we could not check in til 2pm but was told we could use the facilities so we went to dolly blue bar for some... More

A perfect treat for my wife from Groupon. We would never have considered this hotel original price above our normal budget. We had upgraded to River view Room,this was large and had all facilities.Food excellent Staff very friendly especially Paul in the Dolly Blue Bar.Pool Spa and Gym excellent. On a less positive note Room was a little cool and... More

Booked through Groupon & paid extra £90 for Sat night & 4 poster room. Included dinner on first night. Paid £249 for 2 nights, which is roughly half price. Great situation & building. Welcome less so. Very distant & blah receptionist who gave us no info, other than where lift was. Given 3 keys on ring, with no explanation as... More

I am shocked that the last reviewer was so negative about this lovely hotel. We stayed for two nights with a Groupon deal, our first, and the hotel was charming, comfortable and spotlessly clean. We had a 'standard' room but it was huge with a king size bed as well as a single bed. The one downside I felt personally... More

Just had a two day break at the whitewater, superb, staff pleasant, food excellent, upgraded our room to have a view of the river, really pleased, couldn't fault anything, had just come from having a really bad experience at the de vere blackpool. I would just like to mention, one of the staff that works at the whitewater his name... More