Stayed here some 4 years ago and though it looked a tired old place the food was good and the staff seemed to know what to do. What a difference now.The food was poor at both dinner and breakfast.I do susoect that there is some great demand for decent chefs in the Lakes hotels and some end up with the... more

We had a lovely short break, the hotel is clean and the food is excellent and good value for money, the staff are friendly, we stayed in Jasine 2 (one of the rooms across from the hotel) which was very nice, a lovely bathroom and nicely furnished. The tea/coffee/biscuits and hot chocolate were topped up every day when the room... more

We got married at the Newby bridge Hotel just a couple of weeks ago, well...what can i say! We were a party of 30 and what a giggle we all had. yes, the hotel is a bit of a fawlty towers episode, with our rooms all double, even treble booked and all sorts of mad encounters at reception which I... more

Where do I start? The hotel is in desperate need of a complete refurbishment. Our room was dirty, dusty and the bathroom stank of mould and damp. The back of the wardrobe was hanging off and the window catches were broken. The chair in the room looked as though it hadn't been cleaned for ages. The sofa bed was so... more

To be honest i read the reviews after i booked hotel, so i was expecting a dive, but i was suprised. Me n my partner stayed in room 35 (annex), hotel is dated and could do with spending some money on. But hotel staff were really friendly and helpful, rooms are clean and very comfortable beds. We booked a standard... more

The pictures on the hotels website looked good. DON'T BE FOOLED. The hotel is run down and requires a lot of money spending on it. The reception area is poor. The staff although trying their best are very unprofessional and are poorly managed . My heart sank as I entered the hotel. We were given a room (four poster bed)... more

April 2008 BEWARE -DO NOT BOOK THIS HOTEL Greeted by a receptionist dressed inappropriately for front of house staff, however her presentation represented the standard of the hotel. On the way to our room the stairs were full of dog hairs and dirty. Four Poster Room 11 was tiny, could hardly access the bed. Two small upright chairs with torn... more

Have recently stayed with my wife, but what a disaster. On arrival at 3.45pm my room was not ready. The receptionist who was on duty looked as if she did not want to be there at all had an attitude problem. When we eventually got into our room, the room looked like something out of the 60's. We asked the... more

We stayed for 3 nights dbb. Our room was not entered by housekeeping once, the beds were never made by housekeeping - other members of staff did so on my insistance; we had no new towels; no new coffee, tea stuff; ran out of toilet roll. Despite asking we never saw a manager and have subsequently complained by email and... more