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All 7 Castle Donington hotels »

Thistle East Midlands Airport

4.0 of 5
East Midlands International Airport, Castle Donington DE74 2SH, England
Hotel amenities
3.5 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Car parking(5)
  • Next morning(4)
  • Good value(3)
  • Very nice(3)
  • Young lady(3)
Traveller rating
    25
    48
    35
    13
    8
Only show reviews for Family (10) | Couples (58) | Business (34)
Date Rating
Grangeboy247
London, United Kingdom
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 18 February 2012 NEW

Pleasent airport hotel for an overnighter. food better than average Decor dated in places, functional than refined. All staff were pleasant. Older staff were very good. Younger staff would definitely do with with more training and supervision. Ref last comment. Managed to get Wi fi via btopenzone everywhere in hotel. More

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Simboe
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012

Design is a bit old-fashioned, but amenities an personnel were OK. Very close to East Midlands Airport Terminal (300m walk), which is appreciable. Rooms are big enough, bed is nice, bathroom is not very roomy but for me it was enough. The pool, jacuzzi, steam room and sauna were appreciable during this snowy weather. The only problem lays in the... More

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George F
Bergamo, Italy
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 6 February 2012

i recently had a two nights stay in the hotel. my overall experience was good. the staff was excellent, the rooms clean and spacy, the facilities ok, the internet connection just fine, the parking free of charge (strange for the UK), the breakfast rich, the dinner menu adequate. the bathroom can use a renovation and instead of the bathtab have... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
8 February 2012

Dear Guest Thanks you for feedback on Trip Advisor and it was very encouraging to read that you enjoyed your stay .I have noted your views on condition of your bathroom and whilst all of our bedrooms have been totally refurbished, a couple of our bathrooms are scheduled to be refreshed on the coming few months and I am sure... More

Emma7272
England
Contributor
15 reviews
23 helpful votes
3 of 5 stars Reviewed 5 February 2012

Stayed here on buisness. Arrived late and weary and thought I would order room service rather than brave restaurant on my own. No room service! So had a meal in the very bright unwelcoming resturant where the food was disapointing, the atmosphere non existant and the service not brilliant for the prices charged. Room was comfortable and hotel surprisingly quiet... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
8 February 2012

Dear Guest Thank you for posting your review of your recent stay and I am sorry that you did not entirely enjoy your recent trip with us when you stayed on business and I certainly will be sharing your thoughts with all of my team as your feedback is a very important and helps us get things right for all... More

Andygranada
Beverley, United Kingdom
Contributor
15 reviews
23 helpful votes
2 of 5 stars Reviewed 2 February 2012

Thank God they have good staff because the hotel is a disappointment. I ordered a deluxe room- a small double bed with a bath stained by worn out enamel was not what I was expecting - the staff changed the room and the replacement was much better (very hard mattress though!) The car parking only gives 15 minutes free- not... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
6 February 2012

Dear Guest Thank you for leaving your feedback on Tripadvisor in regards to your recent stay at Thistle East Midlands and for your kind comments about our helpful staff, which I will be sure to share with those concerned. I was sorry to hear that you had to change rooms, all of our rooms have recently been refurbished in the... More

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Caslondon
London
Contributor
17 reviews
33 helpful votes
3 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We would agree with other writers that the staff at this hotel are exceedingly good and quick to sort out any problem. However, communication and information could be better. We phoned many months in advance to ask the cost of one night plus parking for the holiday. We were given a price, which we felt was reasonable and compared well... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
28 January 2012

Dear Guest Thank you for taking the time to feedback on Trip Advisor about your recent stay at the Thistle East Midlands, which has been immediately shared with my senior team to ensure we are all reacting quickly to guest concerns and suggestions for improvements. I was sorry to read that there was some confusion about our pricing, we aim... More

Becky J
Ulverston, United Kingdom
1 review
5 of 5 stars Reviewed 10 January 2012

Stayed here for one night with my boyfriend and it was fantastic! Arrived in the evening and check-in was fast and easy. We were seen to our room on the first floor which was a lovely double room with TV, lovely clean en-suite and great facilities. Reception even sent us up a bathrobe free of charge as I suffer from... More

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emmajane6
Belfast, United Kingdom
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed 9 January 2012

standard rooms, very long corriders felt like it went on forever, breakfast basic but yummy whats there, close to airport, can hear some road noise but expected near airport. More

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ragrut
grimsby
Senior Contributor
28 reviews
30 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Have used the Thistle several times due to its proximity to the airport terminal and its room plus parking deals. Their ferry service to the terminal is efficient and reliable. A plus point is being able to book the hotel room at the start or end of a holiday combined with parking. Rooms are of reasonable size and there are... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
20 December 2011

Dear Guest Thank you for leaving your feedback following your recent stay at the East Midlands Airport. We were all really pleased to see you had such a positive stay and in particular you found our park and fly offers great value for money and our closeness to the airport a real benefit. I can appreciate that some of our... More

Nichola-Tom
Cardiff, United Kingdom
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 22 November 2011

We stayed here for one night before an early morning flight. The staff were really polite and when they gave me a twin room instead of the double I had booked they changed it no problem at all. The room was clean and very well maintained. The double bed was huge. There was a conference going on at the same... More

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Thistle UK Group, General Manager at Thistle East Midlands Airport, responded to this review
20 December 2011

Dear Guest Thank you so much for letting know us how your stay with us through Trip Advisor and I was pleased to learn you enjoyed your stay, despite being initially being allocated a twin rather than a double bedded room although this was quickly sorted out for you. I will have pleasure in passing on your kind comments about... More

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Thistle East Midlands Airport Also Known As

  • Hotel Thistle East Midlands Airport
Address: East Midlands International Airport, Castle Donington DE74 2SH, England

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Thistle East Midlands Airport
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