Can only say excellent, we left our car at this hotel whilst we went on holiday, the airport transfers were excellent, the staff are the nicest people i have come across for a long time, nothing was too much trouble, our children were made very welcome. We managed to get a 3 course meal for £12 as we booked through... more

We went for an overnight stay with friends to just relax and unwind. On arrival, ample parking was available, even thoguh this being a park and fly hotel for the airport. Check in was excellent, the receptionist was friendly and helpful. As both couples were gold/diamond members, we both got room upgrades, and a complientary bottle of wine + chocolates... more

I booked here purely as an Honours member and of course on the premise of a nice, clean and comfortable room. After travelling 200 miles and spending some of the day at nearby Twycross Zoo, thoughts of being able to relax and unwind with a friend and 3 year old niece was something that I looked forward to. RECEPTION- On... more

We booked a family rom with car parking for 7 days for ourselves and my daughter ahead of a holiday flying from East Mids. Check in was excellent, the receptionist was friendly and helpful. The room was a good size and clean with a double bed and sofa bed. Both were fine, comfort-wise, although the room was too hot even... more

We booked into the Hilton as we are Hilton Honours members and have stayed at this hotel as a couple approx 4 years ago and had no problems. We stayed the night before we took a flight from East Midlands Airport and took advantage of the stay one night and get 8 nights free parking. We booked a family room... more

stayed at this hotel and had jewellery disappear from room .Informed both the hotel and hilton hotels -neither has responded . Be warned your possessions aren't safe even when hidden and the hilton doesn' t want to know ! more

I don't understand the rates being quoted here, because for a double room we were charged £46 for one night; we turned down the Thistle as they were asking £85, even though we found a figure of £65 on a website previously in the day, but couldn't get internet access later when we decided where we wanted to go. We... more

Stay was OK. Rooms pleasant. I didn't understand charging for parking when I was staying overnight. I had booked a deluxe room but none of the extras were in the room but were supplied after I requested them. Ate dinner in the dining room. Service was excellent but the food was poor and very expensive. I also booked a package... more

Stayed at this hotel for 4 nights over a weekend period for a Rock Festival held at Donington Park. If you read my other reviews you will see I am not one of these Trip Advisor contributors who moans about everything. I work in travel, and I know what I, and my clients would expect. To find the hotel was... more