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Felbridge Hotel


Felbridge Hotel
Hotel class 4 of 5
London Road, East Grinstead RH19 2BH, England
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Traveller Reviews

51% Recommend
3.5 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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2 of 5 stars
kent
9 Jun 2009 | Trip type: Couples

Stayed at this hotel for one night attending a dinner dance. Got to bed at 2 am only to be woken at 5.30 am by a horrendous noise on our window which turned out to be rain pouring off the gutters & cascading onto our window sill. We rang reception to complain but there was nothing they could do. It... more

Management response from
MDrinkwater, Operations Manager

Dear Sir, Once again and as discussed we offer our apologies for any inconvenience experienced and the front desk staff made a reasonable and fair gesture of goodwill in the form of discount but such exceptional and torrential rain is even out of our control. Maintenance have looked at our roof and guttering and I am glad to report it...

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3 of 5 stars
Granby, Connecticut
1 Jun 2009 | Trip type: Business, Solo travel

I have stayed at the Felbridge a few times while visiting my employer nearby. We got a special rate through the company of 105 Pounds a night not including breakfast. The single rooms are small but comfortable and well decorated. Free high-speed internet access is a plus. The pool/sauna/steamroom are also very nice, but the "gym" has only a few... more

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5 of 5 stars
ENGLAND
2 May 2009 | Trip type: Family

Although late in placing this reply, I felt compelled to write one after reading the issue the couple had with being bitten. We have stayed at this hotel 3 times and also have recommended it to family members. The last time I stayed was for a week when my daughter attended a dance school. In all the time we have... more

Management response from
MDrinkwater, Operations Manager

Thank You very much for your kind words dated 2nd May 2009, I am glad to hear that you use us frequently and look forward to seeing you here again soon. Matthew Drinkwater Operations Manager p.s With regards to the bites we have proved that this was in fact nothing to do with us (as suspected) and i am glad...

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4 of 5 stars
South London
4 Mar 2009 | Trip type: Business

Everything nice and clean; even the grouting. But what do you expect for £5m uplift? Service by staff was good. Very knowledgable and helpful. Can't fault that as all staff we encountered were plesant and reassuring. Couldn't do enough. Staff are clearly one of the biggest assets. Clearly used to looking after conference attendees As far as we can tell,... more

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3 of 5 stars
wales
9 Dec 2008 | Trip type: Family
0/1 found this review helpful

The Felbridge Hotel tries to be a classy establishment whcih caters for the wedding market. Whilst it is clean and the facilities are all sound, it has little to offer beyond the average travel inn with respect to atmosphere. The other problem is there are plenty of extras to pay for eg breakfast which make the bill add up. For... more

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5 of 5 stars
Kent
24 Nov 2008 | Trip type: Couples

I took my partner here for his birthday present. From the moment we arrived, we were impressed. The reception staff treated us very well and offered help with the luggage(despite notes on previous reviews). The room was fabulous; We had a Luxury Studio double. Yes, it cost a bit, but it was worth it. The bathroom was full of lovely... more

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5 of 5 stars
East Sussex
21 Nov 2008

My sister booked this trip for 5 of us - for a special birthday. Our weekend included a cocktail on arrival, a back massage, 3 course meal, full English breakfast and use of all the facilities. The hotel staff were very friendly and helpful. The hotel was beautifully clean and we all received loads of Elemis products in our room.... more

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4 of 5 stars
Hampshire
7 Oct 2008 | Trip type: Couples
1/2 found this review helpful

We booked a holiday to Greece in September and flew out via Gatwick. As such we decided to book into a nearby hotel and found the Felbridge on a web site advertising one nights stay with 8 days parking for £115. Upon arrival we found this hotel v impressive - it had clearly had a lot of money spent on... more

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4 of 5 stars
Southampton,
23 Sep 2008 | Trip type: Couples
1/1 found this review helpful

This was a lovely hotel to stay at before flying from Gatwick and fully deserving of its star rating. I only booked a standard package room which included 8 days parking but it was spacious and beautifully furnished. Tea and coffee making facilities were in the room as well as safe, iron, mini bar. The leisure centre was spotlessly clean... more

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1 of 5 stars
matlock
18 Sep 2008
1/3 found this review helpful

DO NOT GO TO THIS HOTEL. Thre are no lifts so you have to lug heavy cases up to rooms for 1 night. (If going to airport like us). Staff very odd keen to put cases in their little room???No courtesy bus to airport had to book taxi. Paid when arrived for next morning. On my return when checking my... more

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Felbridge Hotel Address

London Road, East Grinstead RH19 2BH, England
East Grinstead hotels Felbridge Hotel
3.5/5.0
51