We had a local event and had booked the hotel because the event co-ordinator had recommended it. After checking the feedback we thought seriously about cancelling and finding somewhere else to stay, but decided it couldn't really be that bad. We arrived late at night with two kids that badly needed bed (7 and 10) and found the front desk... more

Comfort Inn is one of the nicest hotels that i have stayed at in quite some time The Romms ver very spacious well furnished and above all extremely clean. The front desk person was great super helpfull and friendly.The indoor water park was pretty awsome my kids had a blast The pool monitors were vey helpfull also.Even the Maintenance guy... more

My children are 4 and 11 years old. They had a great time and I felt comfortable because I could see them the whole time. Maybe I am paranoid, but I got really nervous at one of the big waterparks because I could not find my kids for almost 10 minutes. this place has plenty to offer for younger kids... more

We stayed a weekend here for a family getaway. This was by far the worst place I have ever stayed. The pool had so many chemicals it was making the guests vomit. ( In the pool) There were more hours than not with the hot tub and pool closed due to chemical levels. The front desk staff was rude and... more

We tried to check into our room at 3:30, past checkin time. We were told it would not be availble until 4:30. As I walked back to my car, I slipped on ice on the front sidewalk not 10 feet from the front door. The was no salt to be seen anywhere. When I told the Front Office Manager what... more

Your room will not be ready when you get there at 3:00pm even thought that is check in. Did not get mine till 4:00 almost half of the hotel had to wait for more than 1 hour to get their room.Most did not get room till after 5 even up till 6. The entrance and lobby was full of angry... more

The most horrible customer service experience I've ever had. Stayed here one night, to give the kids one last little hurrah before school starts. BAD MOVE. Housekeeping woke us up at 8am, trying to come in our room to clean it. HELLO! We're still sleeping! OK, so we go to breakfast, which ends VERY early at 9am and then begin... more

We planned a spring break overnight through our local Triple A. Had 3 adults and 6 children and were told we were guarenteed ajoining rooms but the hotel was unable to accomodate the request due to carpet replacement and they said that they do not assign them only 1st come first served but that was ok. We made due with... more

We took a short trip up Route 71 for an overnighter. Chose this hotel for the Splash Harbor so the kids could have fun in the pool. The slide is great for kids. Had a great government rate too! Ordered pizza in from a local pizza shop and it was good also! more