What a great experience, I was pleasantly surprised with the quality and warmth of this Inn. I stayed 5 nights and I highly recommend it! The Inn staff were smiling and helpful, and made me feel very welcome with lots of personalized attention. My room was sunny, comfortable and immaculate. And the location is unbeatable! I grew up in the... more

******Over Priced.....$250.00 a night!****** What we got for 250 bucks ???? a night! 1.) Unfriendly...and... Unhelpful front desk! 2.) Air conditioner was OLD and did Not cool the room! 3.) Whirlpool tub had no real jets to creat bubbles (very old) 4.) VERY Noisy...Heard people until 1:00 AM both nights outside our room from the restaurant and the wine bar!... more

My wife and I have just returned from a very pleasant stay at the Chagrin Inn where I took her for a special birthday getaway. While this was not our first time at the Inn, we always find it delightful to stay there. Our room could not have been nicer in that it was cozy with a gas fireplace, a... more

The Inn had been described as very charming, which was a great overstatement. From the outside, it looked nice, but that was about it. There was no doorman, and no one offered to help with luggage. The lady at the front desk, both that night and the next day as we departed, must have had something bad going on in... more

July 8, 2007 Reviewer: Danspar This was our first trip to the Cleveland area to visit our daughter who recently moved to the area. We wanted a quiet but interesting place to use as our home base for our week's visit. The Village of Chagrin Falls and specifically The Inn at Chagrin Falls were recommended and we booked the Inn... more

Totally horrible. Just got off the plane from Ohio and could absolutly NOT wait to write this review to warn others NOT to use this hotel. Our stay was from July 2nd - July 4th. We had lived in Cleveland, Ohio for about 5 years and decided to return again to visit "our old haunts."The surronding area was beautiful... huge... more