Great Location and always a friendly staff! Easy walking distance to everything you would need. I stay for business, but also great for a vacation. more
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Great Location and always a friendly staff! Easy walking distance to everything you would need. I stay for business, but also great for a vacation. more
I was just a tad concerned by some of the negative reviews here, but my stay worked out fine. The staff is excellent - very friendly and helpful! The issues about aging are, in my opinon, overstated. Yes, it's not new. But it's not out of the 40's or 50's, either. I was satisfied with the room. The bed was... more
Hello, Thank you for your recent stay with the Hampton Inn Cleveland Downtown! We appreciate you taking the time to comment on our property! We hope that next time you are in town, you will let us know. We would be honored to have you stay with us again! Thank you!
Stayed here for one night (for the Rite Aid Cleveland Marathon). Pros: - Convenient location. [Literally two blocks to the starting line of the race. Also, a 15-20 minute walk to the Rock Hall of Fame, the Science Museum and the Stadium]. - Cost me $98 per night (prepaid booking). - Nice, large room. Coffee maker in the room. Coffee... more
Hello, Thank you for choosing the Hampton Inn Cleveland Downtown for your recent stay. We were happy to read that you had no issues regarding the hotel itself. We take pride in making sure that we are taking care of our guests. I do want to mention that we do have fitness center located on our 3rd floor. We have...
I was very happy with the location of this hotel. The staff were very helpful and friendly, The bed was SO comfortable-I haven't slept so well in a hotel in a long time! We were in walking distance of a variety of great restaurants. The only thing I was disappointed in was the breakfast Sunday morning. It was open from... more
Hello, Thank you for your recent stay at the Hampton Inn Cleveland Downtown! We are happy to hear that you slept very well and enjoyed your time in Cleveland! I would like to apologize that we did not have a plentiful amount of breakfast for you in Sunday morning. We have addressed this with our Breakfast Staff . We welcome...
We travel worldwide, visiting both cities and smaller towns. This Hampton Inn was in the heart of Cleveland Ohio, on East 9th Street near the Rock and Roll Hall of Fame. Service was unmatched; cleanliness of the non-smoking room was exemplary; the bathroom was unusually spacious, with all of the amenities one would expect from a 4-star hotel (only a... more
Wanted to stay downtown, and this was close to everything. Rock hall of fame, stadiums and science center. Typically a big fan of Hampton Inn, this one does not make the all time favorite list. Staff was fabulous. Very friendly and helpful with area information. The hotel is aging, and starting to show. Wallpaper peeling off wall in room, old... more
Hello, Thank you for your recent stay at the Hampton Inn Cleveland Downtown in April 2009. We were saddened to hear that completely satisfied with your stay. We were happy to hear that our staff was friendly and helpful. In regards room taxes, the suburb hotels have the same tax amount as any downtown location hotel. Again, we would like...
Was disappointed in this Hampton Inn. Only good things are location and staff. The tub/shower was clogged and didn't drain at all. About half the tub was full of water once I got out of shower. I went to a business meeting and came back and the water still had not drained an inch. Need a remodel in the worst... more
Hello, The management at the Hampton Inn Cleveland Downtown would like to extend a sincere apology to reviewee. The hotel would like to share, if the opportunities were expressed with staff at the time of displeasure, we would have offered to change the room and investigate the situation. As a hotel, it is our commitment to assure friendly service, clean...
$94/night for this? I don't think the folks posting the positive reviews stayed at the same hotel I did. I was here three nights. There was a peanut, raisin and beer bottle cap on the floor from a previous guest when I checked in and the items were still there when I left. The walls are paper thin. The noise... more
The management at the Hampton Inn Cleveland Downtown would like to extend a sincere apology to reviewee. The hotel would like to share, if the opportunities were expressed with staff at the time of displeasure, we would have offered to change the room and investigate the situation. As a hotel, it is our commitment to assure friendly service, clean rooms...
My husband and I stayed here during the Martin Luther King Day weekend in order to visit the Rock and Roll Hall of Fame Museum. All in all, we were very satisfied with our stay. The hotel offers a nice package for $119 a night that includes two tickets to the museum and free self parking. We opted for valet... more
First of all, and most important in a hotel, the beds are incredibly comfortable. There were 7 in our group, and everyone raved about this feature. We had standard rooms, just two double beds, a tv, dresser, wardrobe, and nightstand. No seating area in the rooms, but we were looking for economy so I didn't check other options in the... more



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