I am a pre-transplant patient, and I will agree with some reviewers that the Guesthouse is not the nicest place in Cleveland, but I don't think it's as horrible as some people have written. The second floor Transplant unit was very clean, and the room very comfortable. I noticed a strong odor, too, but I believe this is because many... more

My husband and I reserved a room at this hotel because it is right across the street from Cleveland Clinic ( he was having a minor procedure done there). For the price ($149 after taxes) we expected a nice business class type of room. At check in the clerk was mumbling and unhelpful when my husband asked about parking (... more

I was quite concerned about staying here after I read the comments on Trip Advisor. It is a 2 Star hotel, but the location is great when you're dealing with a family member at the Cleveland Clinic. It is half the price of the nearby InterContinental and you have a kitchenette. When you're staying for weeks at a time, this... more

3 years ago I received a heart AND double lung transplant. I frequently come back to the Cleveland Clinic for testing and biopsies, etc. The last 3 times I have come to the Cleveland Guest House has been pitiful. A couple times I couldn't even get a room because the transplant floor was fillied up. So, I asked about getting... more

We booked the room for 2 nights on the "clinic" rate. We ended up staying a total of 6 nights. The room was great. It was clean and quiet for the most part. The staff was friendly. This is not a Ritz hotel, nor is it a Super 8. We had clean linens daily and the cleaning staff worked around... more

We stayed at the Guest House for one night while my Father had heart surgery. The 124. a night discounted patient rate was ridiculous for such a mediocre hotel. The public areas could have been cleaner. Only one of two elevators worked which made for a long wait for the one that worked. Though we did not have to, many... more

The Cleveland Clinic should be absolutely embarassed to have this hotel on their campus and on their list of places to stay. My father has coronary artery disease and we have to travel 6 hrs one way to take him to the clinic. We have made this trip many, many times. We have even stayed at the Guest House in... more

The hotel staff are friendly and helpful. There was never a question or request made that was not answered in a timely and friendly manner. The room was clean and well maintained. Would I have paid this price for this type of room for vacation no, but I paid for convenience and security to get to and from Cleveland Clinic.... more

The guest house is over priced at any price considering the appalling conditions and lack of service. Being in Cleveland to support a family member having lung transplant, it provided necessary convenience during the critical period. However we had to endure a complete lack of cleanliness, service and comfort. It is clearly understaffed and the poor individuals working there are... more